WordPress Performance Optimization

A fast site ranks better, retains customers and improves conversions

Improve site speed and page load times

Your site’s search engine ranking depends on a number of factors and an increasingly important one is the speed of your website. All major search engines take page load speed into consideration when determining how your site stacks up. In addition, usage statistics prove that slower sites have higher visitor abandonment rates – users will leave your site for another rather than wait for pages to load.

Our Performance Boost add-on improves your site speed which, besides making Google happy, can increase engagement with your site visitors.

What we do

The first thing our team will do is run a speed test on your website to find any glaring issues. Depending on your hosting, many of these issues can easily be fixed. To further increase your site speed, reduce server load, and improve perceived lag, we set up and configure a caching system that also provides a host of features beyond page caching.

Once the initial audit is complete and caching is up and running, we continue to optimize the site through periodic database optimizations. You can also say goodbye to spam comments — we keep them cleaned out on a regular basis.

  • Speed Test
  • Database Optimization
  • Site Caching
  • File Minification
  • Cache Preloading
  • Spam Protection & Comment Removal

WordPress Performance Optimization is automatically included in our
Essential Support for WooCommerce and Essential Support + Performance Boost
maintenance plans.

Frequently Asked Questions

Do you only support WordPress sites?

Yes.

Does it matter what kind of WordPress theme I'm using?

Nope.  We support ALL WordPress sites, so whether you're using a free, paid, or custom theme built specifically for you, we'll support it.

Will you update my premium plugins?

We update every plugin that we’re allowed to. From time to time, we find a premium plugin installed on a customer’s site that has not been licensed or has expired. If we’re not able to update it, we will send you a message through our support system about the issue and ask you to renew the license or ask if we can take over the license renewal process for you (in this case, you will be charged an annual fee relative to the license cost).

What if an update breaks my site?

Once in a while, an update to a theme or plugin will cause unexpected issues with your site. In these rare cases, we first roll your site back to a previous state, then investigate what went wrong. We inform you of what happened, and give recommendations to remedy the issue.

Do you use any third party technologies?

We integrate certain best-of-class technologies into our maintenance plan when appropriate. For example, we administer backups through BlogVault and monitor security with Site Lock.

Do you offer around the clock technical support?

Not at the moment, no. Our entire real, live staff is U.S. based, and have real lives. If we get enough demand for support at 1am in the morning we'll consider adding it.

Our support hours are 9am - 6pm Central, Monday through Friday.

How do I make a support request?

If you are a current customer and would like to make a support request, please log into your account and Submit a Ticket from the dashboard.

Does Cinch support WordPress Multisite?

Why yes, we support both WordPress Multisite and Multisite Network. However, the wide variety of setups options and configurations require that we get more information up-front.

Do you lock me into a long-term contract?

If we were pro wrestlers, we'd put long-term contracts in the sleeper hold. Cancel whenever you want, but it'd be better if you stayed :)

How do I cancel my subscription?
  1. Login to your account at cinchws.com
  2. Click the link to Subscriptions
  3. Click View on the subscription you wish to cancel
  4. Click Cancel

See if Cinch is right for you.

Ask us anything. Seriously. Like, what is the air speed velocity of an unladen swallow?

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