Enterprise Support

Mission-Critical Support for Externally Hosted Sites

Unlimited support requests. Priority response times. Our US-based WordPress experts keep your high-stakes site running flawlessly — without switching hosts.

Who Enterprise Support is for

Large-scale WordPress sites: high-traffic stores, enterprise memberships, and complex integrations. When Pro Support isn't enough.

What's Included

More support for sites that do more.

Your host handles servers. We handle WordPress. More requests, faster response, and expert support for sites that drive revenue.

Works with any host

SiteGround, WP Engine, even GoDaddy. We support WordPress anywhere.

30 Minute Fixes (5 / month)

If we can fix it in 30, it's covered. More requests for busier sites.

Software Updates

Daily updates: security, features. Core, plugins, and themes — always current.

24/7 Security Monitoring

Malware scanning and threat detection. Because your store never closes.

Cloud Backups

Dependable, encrypted, daily. 60-day retention, one-click restore.

Proactive Care

Regular check-ins keep sites healthy. We catch issues before they cost sales.

Staging Sites

For testing and dev tasks. Break things safely before going live.

Peace of Mind

More support, faster response. Your site is in good hands.