Stop worrying about crashes, hackers, and broken plugins. Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.
Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.
A properly maintained WordPress website on quality hosting can avoid:
During your biggest sales weekend
During your biggest sales weekend
During your biggest sales weekend
During your biggest sales weekend
During your biggest sales weekend
During your biggest sales weekend
See how Cinch empowers businesses of all stripes to focus on the blah blah blah instead of the other blah blah blahs.
"Saved me 10+ hours last month"
"These guys really know their stuff..."
"Response time is incredible"
"Worth every penny... "
"Our website has never performed better. Cinch just makes it happen."
A properly maintained WordPress website on quality hosting can avoid:
Rock solid, secure, fully managed hosting, maintenance and support.
Managed Hosting:
Reliable hosting and optimized support for WooCommerce, Membership and Specialty sites.
Managed Hosting:
White-glove WordPress hosting & support for organizations that need expert management without building an in-house team.
Managed Hosting:
Got hosting sorted but WordPress keeps breaking? We're your new favorite emergency contact. Minus the judgment.
Pro support with optimization for WooCommerce, Memberships, and complex WordPress builds that demand more attention.
White-glove WordPress support for organizations that need expert management without building an in-house team.
Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.
When you, or your web developer, launched your WordPress site a database table prefix was determined. The prefix helps define and keep organized all of your WordPress data whether this data be something innocuous like the content of posts, or something serious
Read moreThe world of managed WordPress hosting has exploded in the last few years. On one end of the spectrum, you have inexpensive, mass-market shared hosts like GoDaddy, Network Solutions, BlueHost and SiteGround. On the other end, complicated do-it-yourself dedicated systems. Cinch, however,
Read moreHardening WordPress—the steps taken to tighten up security to prevent a malicious intrusion into your website—can seem daunting to the typical user. Luckily, one of the simplest things you can do to harden WordPress is also one of the most effective: use
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Read moreWe recently had a WooCommerce Support customer ask how they can add an additional item to one of their customers' orders through their WooCommerce store. The original order had already been placed and payment was taken. The customer then called and asked
Read moreWe manage a lot of sites that use Visual Composer. While it's not our favorite page builder, it's certainly very popular. We recently received notice that the 5.4.1 version contained a bug preventing automatic updates of upcoming versions. Since updating VC has
Read moreWhat is a Premium Plugin? A premium plugin is a WordPress extension that requires its own license in order for you to use it. There will also be a license fee that gives you access to future updates and developer support for
Read moreWhen WooCommerce is first installed, a welcome screen is presented to assist in configuring the settings to get up and running: While this setup process is helpful, sometimes you just want to get straight to it and hit the skip button. All of
Read moreThere are tons of places you can host your WordPress or WooCommerce powered website, from huge companies like GoDaddy to small independent companies like us. And while it's easy to think of web hosting as a relative commodity, there are big differences.
Read moreIf you use the Instagram Feed plugin (https://wordpress.org/plugins/instagram-feed/) by Smash Balloon you may have found that the display of your feed was changed after the last update. If so, log in as administrator to WordPress, click Instagram Feed then the Customize tab.
Read moreIf you run a WooCommerce store that uses Stripe, there is a good chance you have Link enabled on your checkout right now and don't know it. We know this because we have fielded several versions of the same support request lately,
Read moreWe recently had a customer request that the entries in a custom post type get automatically alphabetized. Clicking on the title certainly does the job here, but who's got time for that? There are a few ways to order posts, but if
Read moreWe make it easy for you to manage and update your credit cards and payments for our subscriptions. If you've received an email that your automatic renewal payment failed, here's how to get it updated. Update or Change a Credit Card If
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Read moreIf your site is experiencing issues that you think might be related to PHP issues, here's how you turn on error reporting in WordPress: Find line one below in wp-config.php, comment it out, and add the rest below. This is meant to
Read moreAt some point in time you, or another user of your WordPress site, will forget their password and will need to have it reset. WordPress has automated this activity and made it simple. Self-service vs. admin-managed password resets The built-in “lost password”
Read moreA Brute Force attack is defined as a trial and error method used to decode encrypted data such as passwords through exhaustive effort (using brute force) rather than employing intellectual strategies. Basically slam your site repeatedly in hopes of guessing your username
Read moreWhen you send an email it better get delivered, right? Ideally into the recipients inbox. As email hosts and ISP's crank harder to fight email spam, we're seeing an increasing issue with our WordPress and WooCommerce Support customers – emails sent from
Read moreWooCommerce reviews are a great way to engage with your customers around your products. If you have an established e-commerce site that doesn't have product reviews enabled, you might be surprised to find there is no way to bulk enable them out
Read moreWebsite backups are vital to your site’s long-term health. Unfortunately, the free WordPress backups provided by hosting companies typically aren’t enough to reliably restore your site to its full glory after a crash… or in some cases, even restore it at all.
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