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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

Web CMS & Website File Management: The Basics

We explained the difference between domains and hosting in an earlier post, and how your website “lives” on your web host’s server. Next up: CMS and website file management. What is a CMS (Content Management System)? Unless you’re a web developer well

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Why We Don't Do One-Time Fixes

We write quite a bit on our blog about WordPress and WooCommerce, and how we've solved some of the issues we've come across. This brings a lot of site traffic – folks looking for help on the same issues we've come across.

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Understanding the new workflow for WooCommerce Stripe Payment

A recent change in how the Stripe Checkout flow works in WooCommerce took us by surprise when working with a customers website. As we had set up on our own site, we expected to see this modal window to check out: We've

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Keeping up with Gutenberg

Most of us who are close to the WordPress world know that Gutenberg is coming. And probably soon. We've been using it here on Cinch and elsewhere in order to get a better understanding of how it works and how it will affect

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WooCommerce 2.7 release delayed, version changing to 3.0.0

We were expecting a brand new, major release version of WooCommerce to be released today (2.7), but in a post on the WooCommerce Dev blog, it looks like it's being pushed back a few weeks, likely April 4th. Critical bug found Pushing

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Create New User for an Existing User in WordPress

This is a quick tutorial on creating a new user for an existing user in WordPress. I needed to do this for my own user account recently when I ran into a fatal error issue that was isolated to only my user

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WordPress Download Manager < 2.8.8 Critical Security Vulnerabilities

The WordPress plugin, WordPress Download Manager, has been discovered to contain multiple security vulnerabilities in versions 2.8.8 and lower. Both the free and pro versions are at risk. If you use this plugin, please update immediately to the latest build: version 2.8.9.

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Change Order of Posts in WordPress Dashboard

We recently had a customer request that the entries in a custom post type get automatically alphabetized. Clicking on the title certainly does the job here, but who's got time for that? There are a few ways to order posts, but if

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Gutenberg 3.9.0 Changelog

Add support for creating reusable blocks out of multi-selected groups of blocks not just individual blocks. This means the ability to easily save templates out of an existing set of blocks.Add support for importing and exporting reusable blocks (using a JSON file

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WordPress 5.5 Causing Issues on Your Site? Here’s a Possible Fix

WordPress 5.5 was release on August 11th, and while it's mostly been a very smooth update, we've seen a few issues cropping up for some of our customers. Especially customers using older themes or plugins. As part of a longer term plan

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WordPress Performance Optimization

Improve Site Speed and Page Load Times Your site’s search engine ranking depends on a number of factors and an increasingly important one is the speed of your website. All major search engines take page load speed into consideration when determining how

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Why did Visual Composer dissapear

What’s Visual Composer Visual Composer, by wpBakery, is a page builder plugin for WordPress. It allows the building of DIY pages without coding by using a set of content elements and templates that can be selected and applied to your page or

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How to add new users to WordPress

Need to add a new user or author to your WordPress website? Well good news, it's pretty easy. WordPress comes with a built in user management system that allows you to add users with a variety of roles and capabilities. This means you

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Get Notified When a User Removes an Item from a WooCommerce Subscription

We recently had a customer remove an item from a subscription by going into their account, choosing the subscription and deleting an item. We manage multiple websites for this customer, but one of their sites was recently sold and he no longer

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Remove “&#8203;” from being injected into HTML

I ran into an issue developing a recent site of a few zero width space characters (&#8203;) getting injecting into the html output: Apparently Sublime Text 3 was the source of the problem, but these characters didn't appear in the source. Opening

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Remove image links from WooCommerce thumbnail images

Here's a quick tip on removing the links from product images in WooCommerce: https://gist.github.com/spigotdesign/f181faa58b6f154348b542e820adbeb8 We use this in conjunction with the removal of gallery images tip here. This makes our sign up page that much simpler. And nicer, dont-cha-think?

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WooCommerce 3.9.1 Changelog

3.9.1 – 2020-01-28 Tweak – Trim whitespaces and strip slashes from MaxMind License Key.Dev – Prevent empty notices to get displayed on frontend.Fix – Show “-” instead of “0” when tax isn’t applicable to a product.Fix – Fixed fatal error on the

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Upcoming Changes to Advanced Custom Fields

Upcoming Changes to the Advanced Custom Fields (ACF) Plugin Advanced Custom Fields just released a security update that might include breaking changes, and they are preparing a future update that will affect a common use case for many sites. In this post,

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Remove “​” from being injected into HTML

I ran into an issue developing a recent site of a few zero width space characters (&#8203;) getting injecting into the html output: Apparently Sublime Text 3 was the source of the problem, but these characters didn't appear in the source. Opening

Read more

Has My WordPress Website Been Hacked?

Unfortunately, hacking is a very real and prevalent problem faced by countless online entities. WordPress, as one of the internet’s most popular platforms for running independent websites, is no exception; approximately 25% of WordPress sites will be hacked at some point during

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