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Your WordPress Sites Shouldn't
Keep You Up at Night

Stop worrying about crashes, hackers, and broken plugins. 
Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.

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Real WordPress experts. Real solutions. Real fast.

Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

Costly downtime

During your biggest sales weekend

Outdated plugins

During your biggest sales weekend

Security breaches

During your biggest sales weekend

Proactive Monitoring

During your biggest sales weekend

DIY fixes making things worse

During your biggest sales weekend

Frustrated customers

During your biggest sales weekend

Customer Stories

Trusted by 200+ business owners
who sleep sound at night

See how Cinch empowers businesses of all stripes to focus on the blah blah blah
instead of the other blah blah blahs.

"Saved me 10+ hours last month"

~ Jessica P.

"Response time is incredible"

~ Emily A.

"These guys really know their stuff..."

~ Jared G.

"Worth every penny... "

~ John M.

"Cinch provides the highest level of skill and integrity with no corporate atmosphere. Extremely satisfied, highly recommended."

~ Chuck Watson - Founder

Simple Transparent Pricing

Choose your level of Protection

A properly maintained WordPress website on quality hosting can avoid:

Essential Support

Got hosting sorted but WordPress keeps breaking? We're your new favorite emergency contact. Minus the judgment.

Get Started
$99/ month

Enterprise Support

White-glove WordPress support for organizations that need expert management without building an in-house team.

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$499/ month

Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

How to set up multiple Flat Rate shipping options in WooCommerce

Setting up proper shipping options in WooCommerce can sometimes be a daunting task. Depending on what you are shipping, and where you're shipping to, the setup can get quite complicated. For many of our customers, going with a simple flat rate shipping

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Why Independent Cloud Backups Are Vital to Your WordPress Website

In the immortal words of Elanor Shellstrop, when it comes to using free web hosting backups: “Ya basic.”  And in this instance, “basic” isn’t as delightfully harmless as the current pop culture obsession with all things pumpkin-spiced. Unfortunately, the cost of relying

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Premium Plugin Management for WordPress Sites

As the use and functionality of WordPress grows and improves, so do the thousands upon thousands of plugins available on the platform. With so many options, it can be overwhelming choosing the right WordPress plugins for your site.  And while there are

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How can I add a YouTube video to a post

It's extremely easy to embed a YouTube video (and many other content types) into your WordPress site. This feature was added way back in WordPress 2.9 and more content types have been added since. How to embed YouTube and other types of

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Connecting to Amazon EC2 via SFTP

Our support customers use a wide range of web hosting companies to host their websites. Many host with us, but most are using one of the million web hosts available. But while the companies may vary, the general hosting configuration is the

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Does it matter what kind of WordPress theme I’m using?

There are literally* a million WordPress themes out there to choose from. We support ALL WordPress sites, so whether you're using a free, paid, or custom theme built specifically for you, we'll support it. There are things to consider, however, depending on

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Avoid Blackhat SEO spam and save your online reputation

Malicious SEO hacking is known by many names—“Blackhat SEO”, “Dirty SEO”, “SEO Poisoning”—but in the end the result is always the same: your site visitors are greeted with a warning from Google that your site may hacked. In many cases website owners

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Duplicate column name ‘post_date’

We recently had a strange database error on a site that uses Events Calendar Pro. The error logs were chock full of the following error: Duplicate column name 'post_date' Turns out there's a bug in the plugin that they are trying to

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WooCommerce 3.9.0 Requires Minimum PHP 7.0

In an effort to continue to push WooCommerce forward, the latest version of Woo now requires a website to be running on PHP 7.0 or later. Sites running on earlier versions of PHP will not be able to upgrade. If you're having

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Hardening WordPress

WordPress is a hugely popular content management platform. From its humble blogging beginnings, WordPress has developed into an online powerhouse used by organizations and businesses from Fortune 500 firms to shoe-string start-ups. In fact, W3 Techs reports that a whopping 58.6% of

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Remove image links from WooCommerce thumbnail images

Here's a quick tip on removing the links from product images in WooCommerce: https://gist.github.com/spigotdesign/f181faa58b6f154348b542e820adbeb8 We use this in conjunction with the removal of gallery images tip here. This makes our sign up page that much simpler. And nicer, dont-cha-think?

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How to Create a Multi-Option Search Form in WordPress

We're building a new website for the Park City Library, and one of the requirements is a search form that can search either the website or initiate a search of their online catalog. The design we settled on looks like this: The

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Domain Names & Web Hosting, Explained

Building a website can be a huge undertaking – especially if you’ve never built one before. While small sites with small budgets can be built with a little elbow grease and a lot of trial and error, bigger sites and e-commerce sites

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WordPress Without the Headache: Why Smart Business Owners Outsource Their Website Management

You probably already know your WordPress powered website needs regular maintenance. Business owners are well aware of the cost of doing business and know that updates, security monitoring, and regular backups are essential. But here's the reality we hear from our customers

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Gutenberg: The editor has encountered an unexpected error.

UPDATE: Yoast has released an update to fix this issue. If you're still experiencing it, update Yoast to version 8.1.1. As I was writing a previous post on Gutenberg I came across the following error:  Here's a screenshot with the buttons included in

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WordPress Performance Optimization

Improve Site Speed and Page Load Times Your site’s search engine ranking depends on a number of factors and an increasingly important one is the speed of your website. All major search engines take page load speed into consideration when determining how

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Managed Hosting vs WordPress Support Services

In the last few years the concept of managed WordPress hosting has really taken off. Providers like WP Engine, Pressable, and Pagely started the concept, and regular, old-school hosting companies like Media Temple and Liquid Web have jumped on the bandwagon. If

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Troubleshooting WooCommerce email deliverability

One of the most troubling issues that crop up from time to time with our customers is when email notifications stop getting delivered. This is especially concerning for our WooCommerce customers who rely on email notifications to communicate with their customers and

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How to add new users to WordPress

Need to add a new user or author to your WordPress website? Well good news, it's pretty easy. WordPress comes with a built in user management system that allows you to add users with a variety of roles and capabilities. This means you

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An automated WordPress update has failed to complete

If you've ever run across this message in WordPress: An automated WordPress update has failed to complete - please attempt the update again now You may be a little confused, especially if everything is already updated. Well no worries, here's an easy

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