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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

How to set up multiple Flat Rate shipping options in WooCommerce

Setting up proper shipping options in WooCommerce can sometimes be a daunting task. Depending on what you are shipping, and where you're shipping to, the setup can get quite complicated. For many of our customers, going with a simple flat rate shipping

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Gutenberg 4.5 Changelog

In order to be able to use srcset and sizes on the front end, wp-image-### CSS class has been added to the media and text block.Add minimal multi-selection block panel to replace “Coming Soon” message. It shows word and block count for the selection.Exclude reusable blocks from the global block count in Document

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Ensure Gmail and Gsuite Deliverability in WordPress

Are you having trouble sending WordPress emails and notifications to your Gmail or Gsuite email? This is a common issue with both Gmail and Gsuite (and other email hosting services). There are well known reasons for why it's happening, and what you

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5 Minute Security Upgrade: Change your wp_ database table prefix

When you, or your web developer, launched your WordPress site a database table prefix was determined. The prefix helps define and keep organized all of your WordPress data whether this data be something innocuous like the content of posts, or something serious

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Stuck in WordPress Maintenance Mode (Briefly Unavailable…)

When a new version of WordPress is released, it's important to keep your site up to date. On rare occasions, the update process may hang or timeout, leaving your site in maintenance mode. In this article we'll discuss what WordPress Maintenance Mode

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Web Application Firewall for WordPress Websites

A Web Application Firewall (WAF) helps to protect websites by monitoring and filtering traffic between the site and the internet. It protects against certain attacks like cross-site-scripting, file inclusion and SQL injection, among others. A WAF is like placing a barrier in

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How Do I Update / Manage My Credit Card

We make it easy for you to manage and update your credit cards and payments for our subscriptions. If you've received an email that your automatic renewal payment failed, here's how to get it updated. Update or Change a Credit Card If

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WordPress 5.5 Causing Issues on Your Site? Here’s a Possible Fix

WordPress 5.5 was release on August 11th, and while it's mostly been a very smooth update, we've seen a few issues cropping up for some of our customers. Especially customers using older themes or plugins. As part of a longer term plan

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How to add new users to WordPress

Need to add a new user or author to your WordPress website? Well good news, it's pretty easy. WordPress comes with a built in user management system that allows you to add users with a variety of roles and capabilities. This means you

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Create New User for an Existing User in WordPress

This is a quick tutorial on creating a new user for an existing user in WordPress. I needed to do this for my own user account recently when I ran into a fatal error issue that was isolated to only my user

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Gutenberg 4.6.0 Changelog

Fix issue with drag-and-drop in columns.Fix TinyMCE list plugin registration.Fix IE11 flexbox alignment when min-width is set.Fix IE11 focus loss after TinyMCE init. Add IE check.Fix getSelectedBlockClientId selector.Fix issue where unregistering a block type would cause blocks that convert to it to

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Change ‘Choose an Option’ variation dropdown label in WooCommerce

Like any good e-commerce platform, WooCommerce offers the ability to add variations and attributes to products. Sizes, colors, etc. are common ways to sell variations on a product. Depending on how your theme is set up, these variations will often be available

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Domain Name Management Best Practices

Do you know where your domain is? Having a domain name for your business is obviously important. It's how customer find your website, and often it's used for branded email. So having a solid domain name management strategy is something every company

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Fix FTP Connection Issues with GoDaddy

I recently ran into an issue trying to connect to a new FTP account for a client who's hosted on GoDaddy. After setting up a new FTP account, I copied the credentials GoDaddy provides to manually configure an FTP client and continually

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Remove WooCommerce Marketing Hub Menu Item

WooCommerce 4.1.0 was released yesterday and among the various updates, there's now a new Marketing tab below the Analytics menu item. This is a new addition to WooCommerce, which they are dubbing the Marketing Hub. Taking a look at the new section

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Google Maps API Setup Guide for WordPress

Google Maps requires an API key to work on your website. This guide shows you how to set up your own key so you control costs and avoid relying on a developer’s shared account. Quick Setup (For Power Users) Time Required: 15–30 minutesCost: Free

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How to Easily Add a Website Support Service to Your Web Design Business

Building a freelance web design business or running a small web design studio can be a rewarding career, offering freedom of time and a comfortable lifestyle. I know this first hand after running a web design studio in Park City for over

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Protect Your Website from Malware Spread through Ad Networks

Malware, or “malicious software,” is software designed to inflict harm to a website, digital device or network with a range of vicious strategies. Malware is a catch-all term for a range of programs designed to inflict harm on a digital device or

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Gutenberg 4.0 Changelog

New Features Add ability to change overlay color in Cover Image.Introduce new Font Size Picker with clear labels and size comparison.Introduce new RichText data structure to allow better manipulation of inline content.Add Pullquote style variation and color palette support.Add support for post

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Extreme WordPress Housekeeping for Performance

Alt title: How I cut GIGABYTES off a WordPress database One of the things we care about here at Cinch is website performance. We provide our customers support and guidance on how to keep a website fast, as well as managing some

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