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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

How can I add a YouTube video to a post

It's extremely easy to embed a YouTube video (and many other content types) into your WordPress site. This feature was added way back in WordPress 2.9 and more content types have been added since. How to embed YouTube and other types of

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How to set up multiple Flat Rate shipping options in WooCommerce

Setting up proper shipping options in WooCommerce can sometimes be a daunting task. Depending on what you are shipping, and where you're shipping to, the setup can get quite complicated. For many of our customers, going with a simple flat rate shipping

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WooCommerce 6.8.0 Adding New Default Shipping Zone and Method

Update: WooCommerce 6.8.1 fixes this issue WooCommerce 6.8.0 was released last week and appears to have added a potential new bug related to shipping physical products. Smart Shipping for new sites A new featured called Smart Shipping that is supposed to set

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WooCommerce 3.1 introduces native product import & export

The release of WooCommerce 3.1 included a number of great additions for store owners and we've found it to be stable and virtually conflict-free for most of our Essential Support for Woo customers. This new version includes native CSV Import/Export functionality so

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How to get your webhost to upgrade to PHP 7

As we saw last week, the WordPress push towards upgrading to PHP 7 is gaining steam. While this effort as a whole is very good, it's leaving site owners on older, legacy hosting platforms in a bit of a bind. Why the

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Force WordPress Media button to insert https:// links

I'd previously written a post about forcing the WordPress Media button to insert protocol relative links when running a website as HTTPS-everywhere. Upon further research it turns out that doing so is no longer considered best practice. Paul Irish points out that

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How to bulk enable reviews in WooCommerce

WooCommerce reviews are a great way to engage with your customers around your products. If you have an established e-commerce site that doesn't have product reviews enabled, you might be surprised to find there is no way to bulk enable them out

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WordPress Updates Minimum PHP Recommendation to 7.2

In a continued effort to push WordPress sites to use newer, more secure versions of PHP, WordPress recently bumped the minimum recommended version of PHP to 7.2. Sites running lower versions will see this message on their dashboard: PHP 7.0 reached End

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How to back up an e-commerce website

I recently posted an article on detailing general guidelines for backing up a WordPress website. In that article I briefly touched on backing up an e-commerce website, but didn't go into great detail. Thankfully, most of what I wrote there applies to

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Avoid Blackhat SEO spam and save your online reputation

Malicious SEO hacking is known by many names—“Blackhat SEO”, “Dirty SEO”, “SEO Poisoning”—but in the end the result is always the same: your site visitors are greeted with a warning from Google that your site may hacked. In many cases website owners

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How to Create a Multi-Option Search Form in WordPress

We're building a new website for the Park City Library, and one of the requirements is a search form that can search either the website or initiate a search of their online catalog. The design we settled on looks like this: The

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The Vital Importance of Keeping WordPress Plugins Updated

One of WordPress' great strengths is the sheer number and diversity of available plugins. These plugins offer website owners a vast array of features and enhancements and are an integral part to any WordPress powered website. It is essential however, for website

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How Cinch Handles Premium Plugins for WordPress

What is a Premium Plugin? A premium plugin is a WordPress extension that requires its own license in order for you to use it. There will also be a license fee that gives you access to future updates and developer support for

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WordPress Software Updates

Keeping up with WordPress updates can be tedious and time consuming… and we bet you have much better things to do with your time. Like run your business. At Cinch, we take care of your website updates every day so you don’t

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Get Notified When a User Removes an Item from a WooCommerce Subscription

We recently had a customer remove an item from a subscription by going into their account, choosing the subscription and deleting an item. We manage multiple websites for this customer, but one of their sites was recently sold and he no longer

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24/7 Security Scanning & Malware Removal

A little more than one out of every four websites run on WordPress and at least 42% of online stores run on WooCommerce. Simply put, WordPress – and its most-used ecommerce software – is popular. Unfortunately, hackers like popular things. That is

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Chrome 46 removes HTTP / HTTPS mixed content warning

Google announced yesterday on their Online Security Blog that they'll be retiring the yellow caution triangle badge that appeared when Chrome detected a "HTTPS with Minor Errors" state. This appeared when a website had a mixed-content warning and will now show the

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WordPress 5.2 requires minimum PHP 5.6

WordPress 5.2 was released today, and among the many new features and updates is a new minimum PHP requirement. PHP 5.6 is the new minimum WordPress requirement WordPress has long supported older versions of PHP, with the previous minimum being 5.2.4. In

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HTTPS security warnings being sent by Google

We've been talking about Google’s push towards HTTPS quite a bit this year. Now, we're seeing e-mails being sent from Google to website owners warning them that Chrome will begin showing security warnings to visitors about their site. What is the warning

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Web Application Firewall for WordPress Websites

A Web Application Firewall (WAF) helps to protect websites by monitoring and filtering traffic between the site and the internet. It protects against certain attacks like cross-site-scripting, file inclusion and SQL injection, among others. A WAF is like placing a barrier in

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