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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

How to get your webhost to upgrade to PHP 7

As we saw last week, the WordPress push towards upgrading to PHP 7 is gaining steam. While this effort as a whole is very good, it's leaving site owners on older, legacy hosting platforms in a bit of a bind. Why the

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Extreme WordPress Housekeeping for Performance

Alt title: How I cut GIGABYTES off a WordPress database One of the things we care about here at Cinch is website performance. We provide our customers support and guidance on how to keep a website fast, as well as managing some

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Remove expired SSL certs before adding Let’s Encrypt

We love Let's Encrypt because it makes running an SSL certificate easy to set-up, it renews automatically, and provides tough data encryption. You might be one of the many site owners who are interested in making the switch from an existing annual

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Web CMS & Website File Management: The Basics

We explained the difference between domains and hosting in an earlier post, and how your website “lives” on your web host’s server. Next up: CMS and website file management. What is a CMS (Content Management System)? Unless you’re a web developer well

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Gutenberg is Coming

When WordPress 5.0 gets released, a new content editor, currently named Gutenberg, is slated to be included. This will be a major change to the way content is edited in WordPress, so let's take a closer look at Gutenberg, and what it

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Why your Instagram feed is broken and how to fix it

If you use the Instagram Feed plugin (https://wordpress.org/plugins/instagram-feed/) by Smash Balloon you may have found that the display of your feed was changed after the last update. If so, log in as administrator to WordPress, click Instagram Feed then the Customize tab.

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ACF Get Image snippets

Now that WordPress has Responsive Images as part of core, here's how to use that power along side Advanced Custom Fields: https://gist.github.com/spigotdesign/f1ae5263e4bec51e111d A couple of notes 1. Use Image ID as ACF Return Value: 2. I've begun escaping the data output from

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Staging Sites for WordPress

One of the best things about WordPress is the thousands of developers who are constantly working to better your themes, plugins and extensions. Unlike other content management systems, WordPress gets actively better every day. The downside? All of those updates can sometimes

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Force WordPress Add Media button to insert protocol relative links

Update: Protocol Relative links are considered an anti-pattern according to Paul Irish. Basically, if an asset is available over https:// then it should be served as such for security reasons. Get the updated code here. Cinchws.com is set up to be 'HTTPS

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Elegant Themes issues security warning for Divi theme and Divi Builder

Elegant Themes notified users that updated versions of some of their products were available that patched security issues. The affected themes and plugins are the Divi and Extra themes, as well as their Divi Builder plugin. They are recommending that users update

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Why did Visual Composer dissapear

What’s Visual Composer Visual Composer, by wpBakery, is a page builder plugin for WordPress. It allows the building of DIY pages without coding by using a set of content elements and templates that can be selected and applied to your page or

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WordPress Ecommerce Support: WooCommerce

WooCommerce is a popular platform for running businesses online, allowing business owners to process online transactions through their own websites. If you’re one of the many WordPress users who entrusts their ecommerce needs to WooCommerce, then you know how important it is

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How to set up multiple Flat Rate shipping options in WooCommerce

Setting up proper shipping options in WooCommerce can sometimes be a daunting task. Depending on what you are shipping, and where you're shipping to, the setup can get quite complicated. For many of our customers, going with a simple flat rate shipping

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Should I delete the Gutenberg plugin after installing WordPress 5.0?

If you installed the Gutenberg plugin to get a head start on the new 'Gutenberg' editor prior to its inclusion in WordPress 5.0,  you may be wondering if you should now delete the plugin. Yes, you can delete the Gutenberg plguin Now

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Good First Impressions – Why a Faster Site Speed is Important

A first impression always matters. Whether applying for a job or meeting a client for the first time, we all know the importance of appearing at your best. Commercial enterprises go to great lengths to entice and engage customers as they walk

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Remove image links from WooCommerce thumbnail images

Here's a quick tip on removing the links from product images in WooCommerce: https://gist.github.com/spigotdesign/f181faa58b6f154348b542e820adbeb8 We use this in conjunction with the removal of gallery images tip here. This makes our sign up page that much simpler. And nicer, dont-cha-think?

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Fix Log: MainWP 403 Error on cinchws.com

Date: June 24, 2025Affected Sites: The Problem Our MainWP dashboard stopped communicating with cinchws.com, which manages our support plans and subscriptions. MainWP marked the site as offline, test connections failed with a 403 error, and attempts to re-add the site were blocked entirely. What

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Royal Slider Security Notice

WP Scan Vulnerability Database has released information about a potential security hole discovered in the popular Royal Slider plugin. The exploit allows a remote attacker to trick a logged-in administrator to open a specially crafted link and execute arbitrary HTML and script

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Premium Plugin Management for WordPress Sites

As the use and functionality of WordPress grows and improves, so do the thousands upon thousands of plugins available on the platform. With so many options, it can be overwhelming choosing the right WordPress plugins for your site.  And while there are

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Does it matter what kind of WordPress theme I’m using?

There are literally* a million WordPress themes out there to choose from. We support ALL WordPress sites, so whether you're using a free, paid, or custom theme built specifically for you, we'll support it. There are things to consider, however, depending on

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