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Your WordPress Sites Shouldn't
Keep You Up at Night

Stop worrying about crashes, hackers, and broken plugins. 
Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.

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Real WordPress experts. Real solutions. Real fast.

Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

Costly downtime

During your biggest sales weekend

Outdated plugins

During your biggest sales weekend

Security breaches

During your biggest sales weekend

Proactive Monitoring

During your biggest sales weekend

DIY fixes making things worse

During your biggest sales weekend

Frustrated customers

During your biggest sales weekend

Customer Stories

Trusted by 200+ business owners
who sleep sound at night

See how Cinch empowers businesses of all stripes to focus on the blah blah blah
instead of the other blah blah blahs.

"Response time is incredible"

~ Emily A.

"Saved me 10+ hours last month"

~ Jessica P.

"These guys really know their stuff..."

~ Jared G.

"Worth every penny... "

~ John M.

"Before Cinch, I was constantly stressed about my WooCommerce site going down during sales. Now I don't even think about it - 
my site just works."

~ Joan S. - e-Commerce Store Owner

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A properly maintained WordPress website on quality hosting can avoid:

Essential Support

Got hosting sorted but WordPress keeps breaking? We're your new favorite emergency contact. Minus the judgment.

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$99/ month

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White-glove WordPress support for organizations that need expert management without building an in-house team.

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$499/ month

Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

Why We Recommend Extensions from WooCommerce.com

We support a ton of customers running WooCommerce on their sites and have seen an equal ton of WooCommerce extensions and plugins on those sites. Over the years we've noticed a few patterns and can safely say that we highly recommend using

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Protect Your Website from Malware Spread through Ad Networks

Malware, or “malicious software,” is software designed to inflict harm to a website, digital device or network with a range of vicious strategies. Malware is a catch-all term for a range of programs designed to inflict harm on a digital device or

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WordPress Ecommerce Support: WooCommerce

WooCommerce is a popular platform for running businesses online, allowing business owners to process online transactions through their own websites. If you’re one of the many WordPress users who entrusts their ecommerce needs to WooCommerce, then you know how important it is

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Gutenberg is Coming

When WordPress 5.0 gets released, a new content editor, currently named Gutenberg, is slated to be included. This will be a major change to the way content is edited in WordPress, so let's take a closer look at Gutenberg, and what it

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WooCommerce set default product category

If you're looking how to set the default product category in WooCommerce, you might think to look for a setting somewhere. After all, setting the default post category is found in Settings > Writing. But it's even simpler to set than that.

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Remove “​” from being injected into HTML

I ran into an issue developing a recent site of a few zero width space characters (​) getting injecting into the html output: Apparently Sublime Text 3 was the source of the problem, but these characters didn't appear in the source. Opening

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WooCommerce Subscriptions: Reactivate Canceled Subscription

We use WooCommerce Subscriptions to manage our customers monthly payments, and love its overall functionality. It's both powerful and flexible, and more than enough for our needs. Like all WooCommerce products, WooCommerce Subscriptions come with a built in status set - including

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Managed WordPress Hosting

The world of managed WordPress hosting has exploded in the last few years. On one end of the spectrum, you have inexpensive, mass-market shared hosts like GoDaddy, Network Solutions, BlueHost and SiteGround. On the other end, complicated do-it-yourself dedicated systems. Cinch, however,

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Keeping up with Gutenberg

Most of us who are close to the WordPress world know that Gutenberg is coming. And probably soon. We've been using it here on Cinch and elsewhere in order to get a better understanding of how it works and how it will affect

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Stop WordPress From Exposing Your Admin Usernames

By default, WordPress makes certain user information publicly available. While this was intended to support features like author archives and app integrations, it also means your admin usernames may be easier to find than you’d like. The good news: this isn’t a

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Upgrade Your WordPress Site to the New Google Analytics 4: Start Collecting Data Now

What is the new Google Analytics 4? In 2019, Google introduced their plan to evolve measurement standards with Google Analytics 4, which prioritizes user privacy and introduces new machine learning technology to measure user interactions across app and website platforms (no longer

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WooCommerce 2.7 release delayed, version changing to 3.0.0

We were expecting a brand new, major release version of WooCommerce to be released today (2.7), but in a post on the WooCommerce Dev blog, it looks like it's being pushed back a few weeks, likely April 4th. Critical bug found Pushing

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WordPress Admin Menu Flickers and Jumps: The Fix

Some WordPress users have noticed lately that their admin menu bar has been flickering or jumping around when links are hovered. It turns out that the problem stems from Slimming Paint running on Chrome vers. 45. Reportedly, Google is aware of this

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Connecting to Amazon EC2 via SFTP

Our support customers use a wide range of web hosting companies to host their websites. Many host with us, but most are using one of the million web hosts available. But while the companies may vary, the general hosting configuration is the

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How to set up multiple Flat Rate shipping options in WooCommerce

Setting up proper shipping options in WooCommerce can sometimes be a daunting task. Depending on what you are shipping, and where you're shipping to, the setup can get quite complicated. For many of our customers, going with a simple flat rate shipping

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Change Order of Posts in WordPress Dashboard

We recently had a customer request that the entries in a custom post type get automatically alphabetized. Clicking on the title certainly does the job here, but who's got time for that? There are a few ways to order posts, but if

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How Our Real-Time Backups Saved The Day

We offer real-time backups for our Performance, WooCommerce, and Pro-Bundle customers. A new customer recently signed up for our WooCommerce Support plan. One of the first things we do when setting up any site is to connect our backup systems and take

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Staging Sites for WordPress

One of the best things about WordPress is the thousands of developers who are constantly working to better your themes, plugins and extensions. Unlike other content management systems, WordPress gets actively better every day. The downside? All of those updates can sometimes

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Domain Names & Web Hosting, Explained

Building a website can be a huge undertaking – especially if you’ve never built one before. While small sites with small budgets can be built with a little elbow grease and a lot of trial and error, bigger sites and e-commerce sites

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Change WordPress admin email without confirmation

When we're building a new WordPress powered website one of the very first things we do in the setup process is create the first admin user. The email address associated becomes the main admin for the site. You can see this under

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