Join the Winter 2026 waitlist

Your WordPress Sites Shouldn't
Keep You Up at Night

Stop worrying about crashes, hackers, and broken plugins. 
Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.

-

-

Current Status

Last Check

Last 24 hours

Last 7 Days

Last 30 days

Last 365 days

Response time

Average
Minimum
Maximum

Real WordPress experts. Real solutions. Real fast.

Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

Costly downtime

During your biggest sales weekend

Outdated plugins

During your biggest sales weekend

Security breaches

During your biggest sales weekend

Proactive Monitoring

During your biggest sales weekend

DIY fixes making things worse

During your biggest sales weekend

Frustrated customers

During your biggest sales weekend

Customer Stories

Trusted by 200+ business owners
who sleep sound at night

See how Cinch empowers businesses of all stripes to focus on the blah blah blah
instead of the other blah blah blahs.

"Response time is incredible"

~ Emily A.

"Worth every penny... "

~ John M.

"Saved me 10+ hours last month"

~ Jessica P.

"These guys really know their stuff..."

~ Jared G.

"Before Cinch, I was constantly stressed about my WooCommerce site going down during sales. Now I don't even think about it - 
my site just works."

~ Joan S. - e-Commerce Store Owner

Simple Transparent Pricing

Choose your level of Protection

A properly maintained WordPress website on quality hosting can avoid:

Essential Support

Got hosting sorted but WordPress keeps breaking? We're your new favorite emergency contact. Minus the judgment.

Get Started
$99/ month

Enterprise Support

White-glove WordPress support for organizations that need expert management without building an in-house team.

Get Started
$499/ month

Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

WooCommerce 3.9.0 Requires Minimum PHP 7.0

In an effort to continue to push WooCommerce forward, the latest version of Woo now requires a website to be running on PHP 7.0 or later. Sites running on earlier versions of PHP will not be able to upgrade. If you're having

Read more

How to Set Up Google Maps API Credentials and Enable Billing

Google updated its Maps API requirements last year and many of our customers are just now finding their maps no longer working. I'm not sure if the policy is just now going into effect for them, but the issue usually lies in

Read more

How to Add an Item to an Existing Order in WooCommerce

We recently had a WooCommerce Support customer ask how they can add an additional item to one of their customers' orders through their WooCommerce store. The original order had already been placed and payment was taken. The customer then called and asked

Read more

30-Minute Fixes

Our 30-Minute Fixes are the Cornerstone of Your Support Plan In life, and in websites, things rarely fix themselves. That is why Cinch provides free 30-Minute Fixes for when you need a little WordPress help. Most other support plans only cover the

Read more

The Best WordPress Backup Solutions

74.6 million unique websites depend upon WordPress to stay up and running every day, with six new posts being uploaded to the site every second. If you are one of the millions that uses WordPress to manage your website, then you know

Read more

How to bulk enable reviews in WooCommerce

WooCommerce reviews are a great way to engage with your customers around your products. If you have an established e-commerce site that doesn't have product reviews enabled, you might be surprised to find there is no way to bulk enable them out

Read more

WordPress Admin Menu Flickers and Jumps: The Fix

Some WordPress users have noticed lately that their admin menu bar has been flickering or jumping around when links are hovered. It turns out that the problem stems from Slimming Paint running on Chrome vers. 45. Reportedly, Google is aware of this

Read more

Why We Don't Do One-Time Fixes

We write quite a bit on our blog about WordPress and WooCommerce, and how we've solved some of the issues we've come across. This brings a lot of site traffic – folks looking for help on the same issues we've come across.

Read more

Get Ready for WooCommerce’s PHP 7.4 Requirement

With the release of WooCommerce 8.2.0 in October 2023, PHP 7.4 will become the minimum required PHP version. This change is being made to ensure WooCommerce can leverage the improved performance and security of PHP 7.4. WooCommerce tracks version usage which shows

Read more

How to Create a Multi-Option Search Form in WordPress

We're building a new website for the Park City Library, and one of the requirements is a search form that can search either the website or initiate a search of their online catalog. The design we settled on looks like this: The

Read more

How do I reset a user’s password in WordPress?

In WordPress, there are numerous ways to reset yours, or another users password. Here's a few different ways you can do that: Reset a user password through the WordPress admin In the Admin Panel menu, go to UsersClick on the user you'd

Read more

WooCommerce Subscriptions: Reactivate Canceled Subscription

We use WooCommerce Subscriptions to manage our customers monthly payments, and love its overall functionality. It's both powerful and flexible, and more than enough for our needs. Like all WooCommerce products, WooCommerce Subscriptions come with a built in status set - including

Read more

WooCommerce 6.8.0 Adding New Default Shipping Zone and Method

Update: WooCommerce 6.8.1 fixes this issue WooCommerce 6.8.0 was released last week and appears to have added a potential new bug related to shipping physical products. Smart Shipping for new sites A new featured called Smart Shipping that is supposed to set

Read more

Website Back Up Guidelines for WordPress

Someday, you will lose some important file that hasn't been backed up... Wait - of course you won't - You already know the importance of backing up files and data, including your website. It's common sense really, so, let's just skip past

Read more

How to Install and Enable a WooCommerce Extension from WooCommerce.com

Installing a plugin on your WordPress website is pretty straight forward, and can be done in a few different ways. WooCommerce extensions from WooCommerce.com are installed differently and are managed within the WooCommerce plugin itself. WooCommerce extension? Aren't they just plugins? WooCommerce

Read more

Troubleshooting WooCommerce email deliverability

One of the most troubling issues that crop up from time to time with our customers is when email notifications stop getting delivered. This is especially concerning for our WooCommerce customers who rely on email notifications to communicate with their customers and

Read more

Why did Visual Composer dissapear

What’s Visual Composer Visual Composer, by wpBakery, is a page builder plugin for WordPress. It allows the building of DIY pages without coding by using a set of content elements and templates that can be selected and applied to your page or

Read more

Prevent WordPress from Scaling Large Images

WordPress version 5.3 made a change to the way it handles large images uploaded to the media library. This change was made to help address the issue of very large images being uploaded without first being optimized for the web. Photos taken

Read more

How to disable plugins when you can’t access WordPress admin

When things go wrong in WordPress, often times the advice you'll hear is to deactivate all of your plugins. Normally this is as easy as going to Appearance > Plugins, selecting all plugins and choosing Bulk Actions > Deactivate: But what if

Read more

How to Easily Add a Website Support Service to Your Web Design Business

Building a freelance web design business or running a small web design studio can be a rewarding career, offering freedom of time and a comfortable lifestyle. I know this first hand after running a web design studio in Park City for over

Read more
Explore all resources