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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

How to Set Up WooCommerce USPS Shipping Rates

Setting up shipping in WooCommerce can be quite the task, as there are multiple steps to take and numerous settings and shipping options to consider. We’ll cover one of these aspects below: setting up WooCommerce USPS shipping rates and settings. If you

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Setting Up Server-side WordPress Cron Events

We've recently come across a handful of reasons to ditch WordPress' built in cron scheduler (wp-cron). As with many things, I never remember exactly how it's set up, so this is quick step by step I can refer back to. I'm not

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Remove “​” from being injected into HTML

I ran into an issue developing a recent site of a few zero width space characters (​) getting injecting into the html output: Apparently Sublime Text 3 was the source of the problem, but these characters didn't appear in the source. Opening

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Add Revision support to WooCommerce Products

WooCommerce Products make use of WordPress's Custom Post Type feature, but one thing you'll notice is missing is revision support. WooCommerce has deliberately omitted support for revisions because the majority of the content in a WooCommerce product is stored as metadata. The

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A Better Way to Run WordPress: Why We Changed Cinch

If you've seen our new logo, you've seen the surface-level change we've made to Cinch. This post is about what's underneath it and why it matters to our customers. The website wasn't a redesign. It was a rethink. Our previous site did

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WooCommerce 3.9.0 Requires Minimum PHP 7.0

In an effort to continue to push WooCommerce forward, the latest version of Woo now requires a website to be running on PHP 7.0 or later. Sites running on earlier versions of PHP will not be able to upgrade. If you're having

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Troubleshooting WooCommerce email deliverability

One of the most troubling issues that crop up from time to time with our customers is when email notifications stop getting delivered. This is especially concerning for our WooCommerce customers who rely on email notifications to communicate with their customers and

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WooCommerce 3.0 released

After a slight launch delay, WooCommerce has released a major new update, with new features, and a new versioning system. Here's a quick breakdown of some of the newest features: A brand new product gallery with zoom, gallery view and new mobile

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Server Failures and Why You Can Trust Hosting a Site With Cinch

There are tons of places you can host your WordPress or WooCommerce powered website, from huge companies like GoDaddy to small independent companies like us. And while it's easy to think of web hosting as a relative commodity, there are big differences.

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Why We Recommend Extensions from WooCommerce.com

We support a ton of customers running WooCommerce on their sites and have seen an equal ton of WooCommerce extensions and plugins on those sites. Over the years we've noticed a few patterns and can safely say that we highly recommend using

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Remove WooCommerce Marketing Hub Menu Item

WooCommerce 4.1.0 was released yesterday and among the various updates, there's now a new Marketing tab below the Analytics menu item. This is a new addition to WooCommerce, which they are dubbing the Marketing Hub. Taking a look at the new section

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Change ‘Choose an Option’ variation dropdown label in WooCommerce

Like any good e-commerce platform, WooCommerce offers the ability to add variations and attributes to products. Sizes, colors, etc. are common ways to sell variations on a product. Depending on how your theme is set up, these variations will often be available

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Elegant Themes issues security warning for Divi theme and Divi Builder

Elegant Themes notified users that updated versions of some of their products were available that patched security issues. The affected themes and plugins are the Divi and Extra themes, as well as their Divi Builder plugin. They are recommending that users update

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Create New User for an Existing User in WordPress

This is a quick tutorial on creating a new user for an existing user in WordPress. I needed to do this for my own user account recently when I ran into a fatal error issue that was isolated to only my user

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WordPress 5.2 requires minimum PHP 5.6

WordPress 5.2 was released today, and among the many new features and updates is a new minimum PHP requirement. PHP 5.6 is the new minimum WordPress requirement WordPress has long supported older versions of PHP, with the previous minimum being 5.2.4. In

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Deny Public Access to wp-cron.php

We wrote a post a while back on how to set up server side CRON jobs for WordPress. We set these up for our hosting customers who request them - and also on high traffic sites to help with server loads. It's

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How to back up an e-commerce website

I recently posted an article on detailing general guidelines for backing up a WordPress website. In that article I briefly touched on backing up an e-commerce website, but didn't go into great detail. Thankfully, most of what I wrote there applies to

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WooCommerce Stripe plugin now requires PHP 5.6

We use Stripe as our payment processor here at Cinch. We love the streamlined approach to almost everything Stripe does - from the user checkout experience to our own account management. It's a solution we often suggest to our clients for the

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WordPress Software Updates

Keeping up with WordPress updates can be tedious and time consuming… and we bet you have much better things to do with your time. Like run your business. At Cinch, we take care of your website updates every day so you don’t

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WooCommerce 3.9.1 Changelog

3.9.1 – 2020-01-28 Tweak – Trim whitespaces and strip slashes from MaxMind License Key.Dev – Prevent empty notices to get displayed on frontend.Fix – Show “-” instead of “0” when tax isn’t applicable to a product.Fix – Fixed fatal error on the

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