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Stop worrying about crashes, hackers, and broken plugins. 
Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.

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Real WordPress experts. Real solutions. Real fast.

Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

Costly downtime

During your biggest sales weekend

Outdated plugins

During your biggest sales weekend

Security breaches

During your biggest sales weekend

Proactive Monitoring

During your biggest sales weekend

DIY fixes making things worse

During your biggest sales weekend

Frustrated customers

During your biggest sales weekend

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See how Cinch empowers businesses of all stripes to focus on the blah blah blah
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~ Jessica P.

"I run a successful blog and cannot afford to have technical issues or downtime. With Cinch, I know I will never lose a single post"

~ Kelley Epstein - Food Blogger

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Got hosting sorted but WordPress keeps breaking? We're your new favorite emergency contact. Minus the judgment.

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White-glove WordPress support for organizations that need expert management without building an in-house team.

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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

Google This!

Google recently released it's first major update to its 17 year old logo. Oh, it's the still a crayon-colored text treatment, but the BIG CHANGE...no more serifs. And unlike Apple this change has really nothing to do with style. It has to

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WordPress Updates Minimum PHP Recommendation to 7.2

In a continued effort to push WordPress sites to use newer, more secure versions of PHP, WordPress recently bumped the minimum recommended version of PHP to 7.2. Sites running lower versions will see this message on their dashboard: PHP 7.0 reached End

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GoDaddy acquires ManageWP

GoDaddy acquired the popular WordPress management service ManageWP, which will remain a standalone service. ManageWP customers will have to wait and see if the service deteriorates. Cinch maintenance clients need not worry about any of this, as we don't use ManageWP. The

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How to Set Up Google Maps API Credentials and Enable Billing

Google updated its Maps API requirements last year and many of our customers are just now finding their maps no longer working. I'm not sure if the policy is just now going into effect for them, but the issue usually lies in

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Connecting to Amazon EC2 via SFTP

Our support customers use a wide range of web hosting companies to host their websites. Many host with us, but most are using one of the million web hosts available. But while the companies may vary, the general hosting configuration is the

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How to Install and Enable a WooCommerce Extension from WooCommerce.com

Installing a plugin on your WordPress website is pretty straight forward, and can be done in a few different ways. WooCommerce extensions from WooCommerce.com are installed differently and are managed within the WooCommerce plugin itself. WooCommerce extension? Aren't they just plugins? WooCommerce

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What Happened to the Post Comments Panel in Gutenberg?

When WordPress 5.0 was released with the new default editor, Gutenberg, the editing experience has become much more streamlined. Pallets, tools, and metaboxes have been rearranged or hidden from view. This includes the Comments panel that used to be available on a

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How to see if your WooCommerce site is TLS compliant

Authorize.net has been notifying it’s merchants of an upcoming TLS requirement. As of February 28, 2018 any merchants running TLS 1.0/1.1 will no longer be able to process sales transactions. All credit card processors are requiring that sites meet these requirements by

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New Cinch Branding: For Real this Time

We've been designing logos and brands for years, especially Chris and his team at Studio2. Lots of really good work over the years. Designing for ourselves should be a... wait for it... cinch for us right? Yeah not quite so much. Turns

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Should I delete the Gutenberg plugin after installing WordPress 5.0?

If you installed the Gutenberg plugin to get a head start on the new 'Gutenberg' editor prior to its inclusion in WordPress 5.0,  you may be wondering if you should now delete the plugin. Yes, you can delete the Gutenberg plguin Now

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How to fix a 403 Forbidden Error in WordPress

Are you seeing a 403 error when you try to access your site? It's one of the most frustrating errors a site owner can see when it comes unexpectedly. In this article we'll go over the 403 forbidden error and how to

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Good First Impressions – Why a Faster Site Speed is Important

A first impression always matters. Whether applying for a job or meeting a client for the first time, we all know the importance of appearing at your best. Commercial enterprises go to great lengths to entice and engage customers as they walk

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Gutenberg 4.0 Changelog

New Features Add ability to change overlay color in Cover Image.Introduce new Font Size Picker with clear labels and size comparison.Introduce new RichText data structure to allow better manipulation of inline content.Add Pullquote style variation and color palette support.Add support for post

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Avoid Blackhat SEO spam and save your online reputation

Malicious SEO hacking is known by many names—“Blackhat SEO”, “Dirty SEO”, “SEO Poisoning”—but in the end the result is always the same: your site visitors are greeted with a warning from Google that your site may hacked. In many cases website owners

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Add Revision support to WooCommerce Products

WooCommerce Products make use of WordPress's Custom Post Type feature, but one thing you'll notice is missing is revision support. WooCommerce has deliberately omitted support for revisions because the majority of the content in a WooCommerce product is stored as metadata. The

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24/7 Security Scanning & Malware Removal

A little more than one out of every four websites run on WordPress and at least 42% of online stores run on WooCommerce. Simply put, WordPress – and its most-used ecommerce software – is popular. Unfortunately, hackers like popular things. That is

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Hide WooCommerce gallery images

Here's a quick tip on hiding gallery images on WooCommerce singe product pages: https://gist.github.com/spigotdesign/eb5f093e6790ae9743bd418f6f5f2a22 Why would you want to do this? Who knows, but we do! Check out our sign up page. No gallery no gallery!

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The human security factor: Passwords

Hardening WordPress—the steps taken to tighten up security to prevent a malicious intrusion into your website—can seem daunting to the typical user. Luckily, one of the simplest things you can do to harden WordPress is also one of the most effective: use

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Cloud Backups

Website backups are vital to your site’s long-term health. Unfortunately, the free WordPress backups provided by hosting companies typically aren’t enough to reliably restore your site to its full glory after a crash… or in some cases, even restore it at all.

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How to Set Up WooCommerce USPS Shipping Rates

Setting up shipping in WooCommerce can be quite the task, as there are multiple steps to take and numerous settings and shipping options to consider. We’ll cover one of these aspects below: setting up WooCommerce USPS shipping rates and settings. If you

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