Your WordPress Sites Shouldn't Keep You Up at Night
Stop worrying about crashes, hackers, and broken plugins. Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.
Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.
Cinch Service Badges, and Free Stickers!
We launched a new version of the Cinch website in the fall of 2019 introducing new services and pricing. Along with our new site and service plans, we created this set of custom illustrated badges to go with each WordPress plan we
When WooCommerce is first installed, a welcome screen is presented to assist in configuring the settings to get up and running: While this setup process is helpful, sometimes you just want to get straight to it and hit the skip button. All of
I recently ran into an issue trying to connect to a new FTP account for a client who's hosted on GoDaddy. After setting up a new FTP account, I copied the credentials GoDaddy provides to manually configure an FTP client and continually
If your site is experiencing issues that you think might be related to PHP issues, here's how you turn on error reporting in WordPress: Find line one below in wp-config.php, comment it out, and add the rest below. This is meant to
After a slight launch delay, WooCommerce has released a major new update, with new features, and a new versioning system. Here's a quick breakdown of some of the newest features: A brand new product gallery with zoom, gallery view and new mobile
When WordPress 5.0 gets released, a new content editor, currently named Gutenberg, is slated to be included. This will be a major change to the way content is edited in WordPress, so let's take a closer look at Gutenberg, and what it
WooCommerce Bookings – Abandoned Cart Items not Auto Deleting [SOLVED]
A customer recently reached out with an issue with WooCommerce Bookings. Abandoned cart booking items weren't being cleared out for others to book. When a customer adds a booking product to their cart, it becomes unavailable for other customers to simultaneously book.
Google Maps requires an API key to work on your website. This guide shows you how to set up your own key so you control costs and avoid relying on a developer’s shared account. Quick Setup (For Power Users) Time Required: 15–30 minutesCost: Free
Jetpack has been around for many years now and has seen many new modules, updates, and improvements. It has also been through quite a few interface changes. Recent changes have made it harder and harder to find and manage the many modules
WooCommerce 6.8.0 Adding New Default Shipping Zone and Method
Update: WooCommerce 6.8.1 fixes this issue WooCommerce 6.8.0 was released last week and appears to have added a potential new bug related to shipping physical products. Smart Shipping for new sites A new featured called Smart Shipping that is supposed to set
How to Set Up Google Maps API Credentials and Enable Billing
Google updated its Maps API requirements last year and many of our customers are just now finding their maps no longer working. I'm not sure if the policy is just now going into effect for them, but the issue usually lies in
When you send an email it better get delivered, right? Ideally into the recipients inbox. As email hosts and ISP's crank harder to fight email spam, we're seeing an increasing issue with our WordPress and WooCommerce Support customers – emails sent from
Date: June 24, 2025Affected Sites: The Problem Our MainWP dashboard stopped communicating with cinchws.com, which manages our support plans and subscriptions. MainWP marked the site as offline, test connections failed with a 403 error, and attempts to re-add the site were blocked entirely. What
If you've decided to cancel your Cinch maintenance subscription, here's what you need to know and the steps you'll need to take to completely remove us from your website. How to Cancel Your Subscription WE ARE NOT CINCH HOME SERVICES!!Note: We are
WordPress 5.5 Causing Issues on Your Site? Here’s a Possible Fix
WordPress 5.5 was release on August 11th, and while it's mostly been a very smooth update, we've seen a few issues cropping up for some of our customers. Especially customers using older themes or plugins. As part of a longer term plan
Gutenberg: The editor has encountered an unexpected error.
UPDATE: Yoast has released an update to fix this issue. If you're still experiencing it, update Yoast to version 8.1.1. As I was writing a previous post on Gutenberg I came across the following error: Here's a screenshot with the buttons included in
We support a ton of customers running WooCommerce on their sites and have seen an equal ton of WooCommerce extensions and plugins on those sites. Over the years we've noticed a few patterns and can safely say that we highly recommend using
What Happened to the Post Comments Panel in Gutenberg?
When WordPress 5.0 was released with the new default editor, Gutenberg, the editing experience has become much more streamlined. Pallets, tools, and metaboxes have been rearranged or hidden from view. This includes the Comments panel that used to be available on a
Our 30-Minute Fixes are the Cornerstone of Your Support Plan In life, and in websites, things rarely fix themselves. That is why Cinch provides free 30-Minute Fixes for when you need a little WordPress help. Most other support plans only cover the
I recently posted an article on detailing general guidelines for backing up a WordPress website. In that article I briefly touched on backing up an e-commerce website, but didn't go into great detail. Thankfully, most of what I wrote there applies to