Your WordPress Sites Shouldn't
Keep You Up at Night

Has My WordPress Website Been Hacked?

Unfortunately, hacking is a very real and prevalent problem faced by countless online entities. WordPress, as one of the internet’s most popular platforms for running independent websites, is no exception; approximately 25% of WordPress sites will be hacked at some point during

Remove WooCommerce Marketing Hub Menu Item

WooCommerce 4.1.0 was released yesterday and among the various updates, there's now a new Marketing tab below the Analytics menu item. This is a new addition to WooCommerce, which they are dubbing the Marketing Hub. Taking a look at the new section

Why your Instagram feed is broken and how to fix it

If you use the Instagram Feed plugin (https://wordpress.org/plugins/instagram-feed/) by Smash Balloon you may have found that the display of your feed was changed after the last update. If so, log in as administrator to WordPress, click Instagram Feed then the Customize tab.

Remove expired SSL certs before adding Let’s Encrypt

We love Let's Encrypt because it makes running an SSL certificate easy to set-up, it renews automatically, and provides tough data encryption. You might be one of the many site owners who are interested in making the switch from an existing annual

Extreme WordPress Housekeeping for Performance

Alt title: How I cut GIGABYTES off a WordPress database One of the things we care about here at Cinch is website performance. We provide our customers support and guidance on how to keep a website fast, as well as managing some

How do I reset a user’s password in WordPress?

In WordPress, there are numerous ways to reset yours, or another users password. Here's a few different ways you can do that: Reset a user password through the WordPress admin In the Admin Panel menu, go to UsersClick on the user you'd

GoDaddy acquires ManageWP

GoDaddy acquired the popular WordPress management service ManageWP, which will remain a standalone service. ManageWP customers will have to wait and see if the service deteriorates. Cinch maintenance clients need not worry about any of this, as we don't use ManageWP. The

Delete LayerSlider WP if you are not using it

LayerSlider WP is a seemingly ubiquitous content slider that comes bundled with over 900 WordPress themes available at themeforest. If you run a premium theme purchased there, chances are you have it installed on your site right now. Like many other bundled

HTTPS security warnings being sent by Google

We've been talking about Google’s push towards HTTPS quite a bit this year. Now, we're seeing e-mails being sent from Google to website owners warning them that Chrome will begin showing security warnings to visitors about their site. What is the warning

WordPress Without the Headache: Why Smart Business Owners Outsource Their Website Management

You probably already know your WordPress powered website needs regular maintenance. Business owners are well aware of the cost of doing business and know that updates, security monitoring, and regular backups are essential. But here's the reality we hear from our customers

Why Independent Cloud Backups Are Vital to Your WordPress Website

In the immortal words of Elanor Shellstrop, when it comes to using free web hosting backups: “Ya basic.”  And in this instance, “basic” isn’t as delightfully harmless as the current pop culture obsession with all things pumpkin-spiced. Unfortunately, the cost of relying

Hardening WordPress

WordPress is a hugely popular content management platform. From its humble blogging beginnings, WordPress has developed into an online powerhouse used by organizations and businesses from Fortune 500 firms to shoe-string start-ups. In fact, W3 Techs reports that a whopping 58.6% of

When the email link on your site does nothing

The problem A customer wrote in: a visitor had clicked the email address on their contact page and nothing happened. No new message, no error, nothing. The visitor assumed the site was broken and said so. The owner, reasonably, assumed the same.

Upcoming Changes to Advanced Custom Fields

Upcoming Changes to the Advanced Custom Fields (ACF) Plugin Advanced Custom Fields just released a security update that might include breaking changes, and they are preparing a future update that will affect a common use case for many sites. In this post,

Secure your site or alienate your visitors

How Do I Update / Manage My Credit Card

We make it easy for you to manage and update your credit cards and payments for our subscriptions. If you've received an email that your automatic renewal payment failed, here's how to get it updated. Update or Change a Credit Card If

How We Connect to Your Site

Managing and maintaining your site requires that we connect to it in multiple ways. We of course need admin access to WordPress as well as an SFTP connection, but here's the full why, what and how of how we keep your site

Understanding the new workflow for WooCommerce Stripe Payment

A recent change in how the Stripe Checkout flow works in WooCommerce took us by surprise when working with a customers website. As we had set up on our own site, we expected to see this modal window to check out: We've

WooCommerce Bookings – Abandoned Cart Items not Auto Deleting [SOLVED]

A customer recently reached out with an issue with WooCommerce Bookings. Abandoned cart booking items weren't being cleared out for others to book. When a customer adds a booking product to their cart, it becomes unavailable for other customers to simultaneously book.

5 Minute Security Upgrade: Change your wp_ database table prefix

When you, or your web developer, launched your WordPress site a database table prefix was determined. The prefix helps define and keep organized all of your WordPress data whether this data be something innocuous like the content of posts, or something serious