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Upcoming Changes to Advanced Custom Fields

Upcoming Changes to the Advanced Custom Fields (ACF) Plugin Advanced Custom Fields just released a security update that might include breaking changes, and they are preparing a future update that will affect a common use case for many sites. In this post,

How to update WooCommerce

https://fast.wistia.com/embed/iframe/5uxv3q0fl1 We update a ton of plugins for our customers each and every day. 99.9% of them go very smoothly with no issues. But what about WooCommerce? What's the best way to keep it updated? WooCommerce is special We give WooCommerce extra

Secure your site or alienate your visitors

How Our Real-Time Backups Saved The Day

We offer real-time backups for our Performance, WooCommerce, and Pro-Bundle customers. A new customer recently signed up for our WooCommerce Support plan. One of the first things we do when setting up any site is to connect our backup systems and take

Has My WordPress Website Been Hacked?

Unfortunately, hacking is a very real and prevalent problem faced by countless online entities. WordPress, as one of the internet’s most popular platforms for running independent websites, is no exception; approximately 25% of WordPress sites will be hacked at some point during

WordPress Software Updates

Keeping up with WordPress updates can be tedious and time consuming… and we bet you have much better things to do with your time. Like run your business. At Cinch, we take care of your website updates every day so you don’t

Ensure Gmail and Gsuite Deliverability in WordPress

Are you having trouble sending WordPress emails and notifications to your Gmail or Gsuite email? This is a common issue with both Gmail and Gsuite (and other email hosting services). There are well known reasons for why it's happening, and what you

How to fix a 403 Forbidden Error in WordPress

Are you seeing a 403 error when you try to access your site? It's one of the most frustrating errors a site owner can see when it comes unexpectedly. In this article we'll go over the 403 forbidden error and how to

WooCommerce 3.1 introduces native product import & export

The release of WooCommerce 3.1 included a number of great additions for store owners and we've found it to be stable and virtually conflict-free for most of our Essential Support for Woo customers. This new version includes native CSV Import/Export functionality so

5 Minute Security Upgrade: Set your secret keys

If you want to greatly increase the security of your WordPress site, here’s an easy technique for you to employ. Although it’s been around since version 2.6, we see it rarely used by site owners and it’s worth revisiting. Cookies When you

GoDaddy acquires ManageWP

GoDaddy acquired the popular WordPress management service ManageWP, which will remain a standalone service. ManageWP customers will have to wait and see if the service deteriorates. Cinch maintenance clients need not worry about any of this, as we don't use ManageWP. The

Should I delete the Gutenberg plugin after installing WordPress 5.0?

If you installed the Gutenberg plugin to get a head start on the new 'Gutenberg' editor prior to its inclusion in WordPress 5.0,  you may be wondering if you should now delete the plugin. Yes, you can delete the Gutenberg plguin Now

Everyday Hacks

At Cinch, we find and clean-up a variety of WordPress hacks each week. Since it's Friday, and I need a little break from the malicious variety, lets have some fun with hacks people create to make life a bit more analog. Laptops

Add a collaborator to a WooCommerce account

We work with a lot of store owners running WooCommerce. Most of those customers also run at least a few WooCommerce extensions to extend the out-of-the-box functionality. And since nearly all Woo extensions are on a paid subscription, someone needs to be

How to see if your WooCommerce site is TLS compliant

Authorize.net has been notifying it’s merchants of an upcoming TLS requirement. As of February 28, 2018 any merchants running TLS 1.0/1.1 will no longer be able to process sales transactions. All credit card processors are requiring that sites meet these requirements by

Fix FTP Connection Issues with GoDaddy

I recently ran into an issue trying to connect to a new FTP account for a client who's hosted on GoDaddy. After setting up a new FTP account, I copied the credentials GoDaddy provides to manually configure an FTP client and continually

WordPress & WooCommerce Email Deliverability

When you send an email it better get delivered, right? Ideally into the recipients inbox. As email hosts and ISP's crank harder to fight email spam, we're seeing an increasing issue with our WordPress and WooCommerce Support customers – emails sent from

WooCommerce Bookings – Abandoned Cart Items not Auto Deleting [SOLVED]

A customer recently reached out with an issue with WooCommerce Bookings. Abandoned cart booking items weren't being cleared out for others to book. When a customer adds a booking product to their cart, it becomes unavailable for other customers to simultaneously book.

WooCommerce 3.9.1 Changelog

3.9.1 – 2020-01-28 Tweak – Trim whitespaces and strip slashes from MaxMind License Key.Dev – Prevent empty notices to get displayed on frontend.Fix – Show “-” instead of “0” when tax isn’t applicable to a product.Fix – Fixed fatal error on the

Does it matter what kind of WordPress theme I’m using?

There are literally* a million WordPress themes out there to choose from. We support ALL WordPress sites, so whether you're using a free, paid, or custom theme built specifically for you, we'll support it. There are things to consider, however, depending on