Your WordPress Sites Shouldn't
Keep You Up at Night

Your theme contains outdated copies of some WooCommerce template files.

WooCommerce 3.3 came out today and though it's a 'minor' update, the WooCommerce dev team did make changes to some of the core template files. While they try not to update these templates too often, from time to time it does happen.

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How to Test a Migrated Website Using Your Computer’s Hosts File

Testing a migrated website is simple with your hosts file. Preview the new server, verify everything works, and ensure a smooth, downtime-free migration.

Managed WordPress Hosting

The world of managed WordPress hosting has exploded in the last few years. On one end of the spectrum, you have inexpensive, mass-market shared hosts like GoDaddy, Network Solutions, BlueHost and SiteGround. On the other end, complicated do-it-yourself dedicated systems. Cinch, however,

New Cinch Branding: For Real this Time

We've been designing logos and brands for years, especially Chris and his team at Studio2. Lots of really good work over the years. Designing for ourselves should be a... wait for it... cinch for us right? Yeah not quite so much. Turns

Connecting to Amazon EC2 via SFTP

Our support customers use a wide range of web hosting companies to host their websites. Many host with us, but most are using one of the million web hosts available. But while the companies may vary, the general hosting configuration is the

Web CMS & Website File Management: The Basics

We explained the difference between domains and hosting in an earlier post, and how your website “lives” on your web host’s server. Next up: CMS and website file management. What is a CMS (Content Management System)? Unless you’re a web developer well

WooCommerce 3.0 released

After a slight launch delay, WooCommerce has released a major new update, with new features, and a new versioning system. Here's a quick breakdown of some of the newest features: A brand new product gallery with zoom, gallery view and new mobile

WooCommerce 3.1 introduces native product import & export

The release of WooCommerce 3.1 included a number of great additions for store owners and we've found it to be stable and virtually conflict-free for most of our Essential Support for Woo customers. This new version includes native CSV Import/Export functionality so

WordPress Recovery Mode Without Access to Admin Email

An awesome feature was added to WordPress 5.2 that created a recovery mode when a fatal error on the site occurs. Prior to adding this feature, a fatal error would cause a blank white screen with no further information on the problem.

How to get your webhost to upgrade to PHP 7

As we saw last week, the WordPress push towards upgrading to PHP 7 is gaining steam. While this effort as a whole is very good, it's leaving site owners on older, legacy hosting platforms in a bit of a bind. Why the

Remove Cross Sells from Cart in WooCommerce

If you've enabled cross-sells in WooCommerce on a product by product basis but would like to remove them from the cart in one motion, add the following script to your functions.php file or a custom functions plugin: You can also move the

Avoid Blackhat SEO spam and save your online reputation

Malicious SEO hacking is known by many names—“Blackhat SEO”, “Dirty SEO”, “SEO Poisoning”—but in the end the result is always the same: your site visitors are greeted with a warning from Google that your site may hacked. In many cases website owners

Does it matter what kind of WordPress theme I’m using?

There are literally* a million WordPress themes out there to choose from. We support ALL WordPress sites, so whether you're using a free, paid, or custom theme built specifically for you, we'll support it. There are things to consider, however, depending on

Remove “​” from being injected into HTML

I ran into an issue developing a recent site of a few zero width space characters (​) getting injecting into the html output: Apparently Sublime Text 3 was the source of the problem, but these characters didn't appear in the source. Opening

WordPress & WooCommerce Email Deliverability

When you send an email it better get delivered, right? Ideally into the recipients inbox. As email hosts and ISP's crank harder to fight email spam, we're seeing an increasing issue with our WordPress and WooCommerce Support customers – emails sent from

Responsive Video Embeds in WordPress

For many years we've used Fitvids.js to keep YouTube and Vimeo video embeds responsive for all screens. It's still a good option in that it functions as advertised, but if you're keeping up with the latest in WordPress and Gutenberg, there's an

Why your Instagram feed is broken and how to fix it

If you use the Instagram Feed plugin (https://wordpress.org/plugins/instagram-feed/) by Smash Balloon you may have found that the display of your feed was changed after the last update. If so, log in as administrator to WordPress, click Instagram Feed then the Customize tab.

Canceling Your Cinch Subscription

If you've decided to cancel your Cinch maintenance subscription, here's what you need to know and the steps you'll need to take to completely remove us from your website. How to Cancel Your Subscription WE ARE NOT CINCH HOME SERVICES!!Note: We are

WooCommerce 3.2 rescheduled for October 11 release date

WooCommerce has updated the schedule for the next major release: We have a small number of remaining open issues that need to be fixed before we can tag and send out the release candidate (RC) for WooCommerce 3.2. When we ship an