Opens in a new tab
Join the Winter 2026 waitlist

Your WordPress Sites Shouldn't
Keep You Up at Night

Stop worrying about crashes, hackers, and broken plugins. 
Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.

-

-

Current Status

Last Check

Last 24 hours

Last 7 Days

—
—

Last 30 days

—
—

Last 365 days

—
—

Response time

—
—
—
——
—
Average
—
Minimum
—
Maximum
—

Real WordPress experts. Real solutions. Real fast.

Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

Costly downtime

During your biggest sales weekend

Outdated plugins

During your biggest sales weekend

Security breaches

During your biggest sales weekend

Proactive Monitoring

During your biggest sales weekend

DIY fixes making things worse

During your biggest sales weekend

Frustrated customers

During your biggest sales weekend

Customer Stories

Trusted by 200+ business owners
who sleep sound at night

See how Cinch empowers businesses of all stripes to focus on the blah blah blah
instead of the other blah blah blahs.

"Response time is incredible"

~ Emily A.

"Worth every penny... "

~ John M.

"These guys really know their stuff..."

~ Jared G.

"Saved me 10+ hours last month"

~ Jessica P.

"Our website has never performed better. Cinch just makes it happen."

~ Timothy Meador - President & CEO

Simple Transparent Pricing

Choose your level of Protection

A properly maintained WordPress website on quality hosting can avoid:

Essential Support

Got hosting sorted but WordPress keeps breaking? We're your new favorite emergency contact. Minus the judgment.

Get Started
$99/ month

Enterprise Support

White-glove WordPress support for organizations that need expert management without building an in-house team.

Get Started
$499/ month

Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

If the sub’s a-rockin’…

It's a Friday celebration in the Cinch submarine! Today we hit a milestone with the number of websites we manage and your crew is partying near torpedo bay three. Thanks to all our great customers who've trusted us with the protection and

Read more

Prevent WordPress from Scaling Large Images

WordPress version 5.3 made a change to the way it handles large images uploaded to the media library. This change was made to help address the issue of very large images being uploaded without first being optimized for the web. Photos taken

Read more

How Do I Update / Manage My Credit Card

We make it easy for you to manage and update your credit cards and payments for our subscriptions. If you've received an email that your automatic renewal payment failed, here's how to get it updated. Update or Change a Credit Card If

Read more

WordPress Updates Minimum PHP Recommendation to 7.2

In a continued effort to push WordPress sites to use newer, more secure versions of PHP, WordPress recently bumped the minimum recommended version of PHP to 7.2. Sites running lower versions will see this message on their dashboard: PHP 7.0 reached End

Read more

Should I delete the Gutenberg plugin after installing WordPress 5.0?

If you installed the Gutenberg plugin to get a head start on the new 'Gutenberg' editor prior to its inclusion in WordPress 5.0,  you may be wondering if you should now delete the plugin. Yes, you can delete the Gutenberg plguin Now

Read more

How to back up an e-commerce website

I recently posted an article on detailing general guidelines for backing up a WordPress website. In that article I briefly touched on backing up an e-commerce website, but didn't go into great detail. Thankfully, most of what I wrote there applies to

Read more

Remove expired SSL certs before adding Let’s Encrypt

We love Let's Encrypt because it makes running an SSL certificate easy to set-up, it renews automatically, and provides tough data encryption. You might be one of the many site owners who are interested in making the switch from an existing annual

Read more

WordPress 4.8.2 Security Release

WordPress 4.8.2 was released today and is considered a security release. Site owners are strongly encouraged to update immediately. Previous versions of WordPress (4.8.1 and earlier) are affected by the following security issues: $wpdb->prepare() can create unexpected and unsafe queries leading to potential

Read more

WooCommerce Subscriptions: Reactivate Canceled Subscription

We use WooCommerce Subscriptions to manage our customers monthly payments, and love its overall functionality. It's both powerful and flexible, and more than enough for our needs. Like all WooCommerce products, WooCommerce Subscriptions come with a built in status set - including

Read more

How to get your website support issue fixed fast

It happens to all of us. You log into your website and something has gone terribly wrong. All you see is a white screen, or a strange error message keeps popping up. The first instinct is to reach out to your support

Read more

Cloud Backups

Website backups are vital to your site’s long-term health. Unfortunately, the free WordPress backups provided by hosting companies typically aren’t enough to reliably restore your site to its full glory after a crash… or in some cases, even restore it at all.

Read more

Change Order of Posts in WordPress Dashboard

We recently had a customer request that the entries in a custom post type get automatically alphabetized. Clicking on the title certainly does the job here, but who's got time for that? There are a few ways to order posts, but if

Read more

Force WordPress Add Media button to insert protocol relative links

Update: Protocol Relative links are considered an anti-pattern according to Paul Irish. Basically, if an asset is available over https:// then it should be served as such for security reasons. Get the updated code here. Cinchws.com is set up to be 'HTTPS

Read more

What a Good Website Backup Looks Like

Most website owners have a backup plan. And it's usually: my host does that. They probably do. Nearly every host backs up something, and they state it right on the sales page. But the details vary more than you think. GoDaddy's basic

Read more

Why We Don't Do One-Time Fixes

We write quite a bit on our blog about WordPress and WooCommerce, and how we've solved some of the issues we've come across. This brings a lot of site traffic – folks looking for help on the same issues we've come across.

Read more

How We Connect to Your Site

Managing and maintaining your site requires that we connect to it in multiple ways. We of course need admin access to WordPress as well as an SFTP connection, but here's the full why, what and how of how we keep your site

Read more

WordPress Download Manager < 2.8.8 Critical Security Vulnerabilities

The WordPress plugin, WordPress Download Manager, has been discovered to contain multiple security vulnerabilities in versions 2.8.8 and lower. Both the free and pro versions are at risk. If you use this plugin, please update immediately to the latest build: version 2.8.9.

Read more

GoDaddy acquires ManageWP

GoDaddy acquired the popular WordPress management service ManageWP, which will remain a standalone service. ManageWP customers will have to wait and see if the service deteriorates. Cinch maintenance clients need not worry about any of this, as we don't use ManageWP. The

Read more

SVG SMIL animations to be deprecated

I was recently got a console warning in Chrome on a client's website stating that: [text] SVG's SMIL animations ('animate', 'set', etc.) are deprecated and will be removed. Please use CSS animations or Web animations instead. [/text] The site contains an SVG

Read more

Visual Composer 5.4.1 automatic update issue

We manage a lot of sites that use Visual Composer. While it's not our favorite page builder, it's certainly very popular. We recently received notice that the 5.4.1 version contained a bug preventing automatic updates of upcoming versions. Since updating VC has

Read more
Explore all resources