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Your WordPress Sites Shouldn't
Keep You Up at Night

Stop worrying about crashes, hackers, and broken plugins. 
Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.

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Real WordPress experts. Real solutions. Real fast.

Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

Costly downtime

During your biggest sales weekend

Outdated plugins

During your biggest sales weekend

Security breaches

During your biggest sales weekend

Proactive Monitoring

During your biggest sales weekend

DIY fixes making things worse

During your biggest sales weekend

Frustrated customers

During your biggest sales weekend

Customer Stories

Trusted by 200+ business owners
who sleep sound at night

See how Cinch empowers businesses of all stripes to focus on the blah blah blah
instead of the other blah blah blahs.

"Saved me 10+ hours last month"

~ Jessica P.

"Worth every penny... "

~ John M.

"Response time is incredible"

~ Emily A.

"These guys really know their stuff..."

~ Jared G.

"These guys totally ROCK! They go far beyond the norm for a non-technical business owner -- and they do it for an incredibly fair price."

~ Vicki Parsons - Owner

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Choose your level of Protection

A properly maintained WordPress website on quality hosting can avoid:

Essential Support

Got hosting sorted but WordPress keeps breaking? We're your new favorite emergency contact. Minus the judgment.

Get Started
$99/ month

Enterprise Support

White-glove WordPress support for organizations that need expert management without building an in-house team.

Get Started
$499/ month

Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

Remove “​” from being injected into HTML

I ran into an issue developing a recent site of a few zero width space characters (​) getting injecting into the html output: Apparently Sublime Text 3 was the source of the problem, but these characters didn't appear in the source. Opening

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Cinch Service Badges, and Free Stickers!

We launched a new version of the Cinch website in the fall of 2019 introducing new services and pricing. Along with our new site and service plans, we created this set of custom illustrated badges to go with each WordPress plan we

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WordPress 4.8.2 Security Release

WordPress 4.8.2 was released today and is considered a security release. Site owners are strongly encouraged to update immediately. Previous versions of WordPress (4.8.1 and earlier) are affected by the following security issues: $wpdb->prepare() can create unexpected and unsafe queries leading to potential

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Managed Hosting vs WordPress Support Services

In the last few years the concept of managed WordPress hosting has really taken off. Providers like WP Engine, Pressable, and Pagely started the concept, and regular, old-school hosting companies like Media Temple and Liquid Web have jumped on the bandwagon. If

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5 Minute Security Upgrade: Set your secret keys

If you want to greatly increase the security of your WordPress site, here’s an easy technique for you to employ. Although it’s been around since version 2.6, we see it rarely used by site owners and it’s worth revisiting. Cookies When you

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The Importance of Monitoring Your WordPress Website for Security Issues

High-profile website hacking cases have dominated the headlines over the past few years, with everyone from national governments to tech giants like Yahoo! being proven vulnerable. In an increasingly digital age, with technology evolving at such a rapid pace, it is impossible

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The Vital Importance of Keeping WordPress Plugins Updated

One of WordPress' great strengths is the sheer number and diversity of available plugins. These plugins offer website owners a vast array of features and enhancements and are an integral part to any WordPress powered website. It is essential however, for website

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Stuck in WordPress Maintenance Mode (Briefly Unavailable…)

When a new version of WordPress is released, it's important to keep your site up to date. On rare occasions, the update process may hang or timeout, leaving your site in maintenance mode. In this article we'll discuss what WordPress Maintenance Mode

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Why We Recommend Extensions from WooCommerce.com

We support a ton of customers running WooCommerce on their sites and have seen an equal ton of WooCommerce extensions and plugins on those sites. Over the years we've noticed a few patterns and can safely say that we highly recommend using

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Troubleshooting WooCommerce email deliverability

One of the most troubling issues that crop up from time to time with our customers is when email notifications stop getting delivered. This is especially concerning for our WooCommerce customers who rely on email notifications to communicate with their customers and

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Fix FTP Connection Issues with GoDaddy

I recently ran into an issue trying to connect to a new FTP account for a client who's hosted on GoDaddy. After setting up a new FTP account, I copied the credentials GoDaddy provides to manually configure an FTP client and continually

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WooCommerce Bookings – Abandoned Cart Items not Auto Deleting [SOLVED]

A customer recently reached out with an issue with WooCommerce Bookings. Abandoned cart booking items weren't being cleared out for others to book. When a customer adds a booking product to their cart, it becomes unavailable for other customers to simultaneously book.

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Remove “​” from being injected into HTML

I ran into an issue developing a recent site of a few zero width space characters (​) getting injecting into the html output: Apparently Sublime Text 3 was the source of the problem, but these characters didn't appear in the source. Opening

Read more

Why did Visual Composer dissapear

What’s Visual Composer Visual Composer, by wpBakery, is a page builder plugin for WordPress. It allows the building of DIY pages without coding by using a set of content elements and templates that can be selected and applied to your page or

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New Cinch Branding: For Real this Time

We've been designing logos and brands for years, especially Chris and his team at Studio2. Lots of really good work over the years. Designing for ourselves should be a... wait for it... cinch for us right? Yeah not quite so much. Turns

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Staging Sites for WordPress

One of the best things about WordPress is the thousands of developers who are constantly working to better your themes, plugins and extensions. Unlike other content management systems, WordPress gets actively better every day. The downside? All of those updates can sometimes

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Jetpack WordPress plugin vulnerability

Apparently, jetpacks are dangerous for more than the obvious reason. It was announced yesterday that the popular WordPress plugin, Jetpack was discovered to have a security hole that allows a serious Cross-Site Scripting (XSS) vulnerability to be injected. This security hole is

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Understanding the new workflow for WooCommerce Stripe Payment

A recent change in how the Stripe Checkout flow works in WooCommerce took us by surprise when working with a customers website. As we had set up on our own site, we expected to see this modal window to check out: We've

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Elegant Themes issues security warning for Divi theme and Divi Builder

Elegant Themes notified users that updated versions of some of their products were available that patched security issues. The affected themes and plugins are the Divi and Extra themes, as well as their Divi Builder plugin. They are recommending that users update

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Has My WordPress Website Been Hacked?

Unfortunately, hacking is a very real and prevalent problem faced by countless online entities. WordPress, as one of the internet’s most popular platforms for running independent websites, is no exception; approximately 25% of WordPress sites will be hacked at some point during

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