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Your WordPress Sites Shouldn't
Keep You Up at Night

Stop worrying about crashes, hackers, and broken plugins. 
Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.

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Real WordPress experts. Real solutions. Real fast.

Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

Costly downtime

During your biggest sales weekend

Outdated plugins

During your biggest sales weekend

Security breaches

During your biggest sales weekend

Proactive Monitoring

During your biggest sales weekend

DIY fixes making things worse

During your biggest sales weekend

Frustrated customers

During your biggest sales weekend

Customer Stories

Trusted by 200+ business owners
who sleep sound at night

See how Cinch empowers businesses of all stripes to focus on the blah blah blah
instead of the other blah blah blahs.

"Saved me 10+ hours last month"

~ Jessica P.

"Worth every penny... "

~ John M.

"These guys really know their stuff..."

~ Jared G.

"Response time is incredible"

~ Emily A.

"Before Cinch, I was constantly stressed about my WooCommerce site going down during sales. Now I don't even think about it - 
my site just works."

~ Joan S. - e-Commerce Store Owner

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Choose your level of Protection

A properly maintained WordPress website on quality hosting can avoid:

Essential Support

Got hosting sorted but WordPress keeps breaking? We're your new favorite emergency contact. Minus the judgment.

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$99/ month

Enterprise Support

White-glove WordPress support for organizations that need expert management without building an in-house team.

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$499/ month

Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

WordPress Recovery Mode Without Access to Admin Email

An awesome feature was added to WordPress 5.2 that created a recovery mode when a fatal error on the site occurs. Prior to adding this feature, a fatal error would cause a blank white screen with no further information on the problem.

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WordPress Software Updates

Keeping up with WordPress updates can be tedious and time consuming… and we bet you have much better things to do with your time. Like run your business. At Cinch, we take care of your website updates every day so you don’t

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Gutenberg 3.9.0 Changelog

Add support for creating reusable blocks out of multi-selected groups of blocks not just individual blocks. This means the ability to easily save templates out of an existing set of blocks.Add support for importing and exporting reusable blocks (using a JSON file

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The submarine makes sense now.

"Twenty years from now you will be more disappointed by the things that you didn't do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore.

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Troubleshooting WooCommerce email deliverability

One of the most troubling issues that crop up from time to time with our customers is when email notifications stop getting delivered. This is especially concerning for our WooCommerce customers who rely on email notifications to communicate with their customers and

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Why We Don't Do One-Time Fixes

We write quite a bit on our blog about WordPress and WooCommerce, and how we've solved some of the issues we've come across. This brings a lot of site traffic – folks looking for help on the same issues we've come across.

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How to Remove ?v=XXXXXX String from WooCommerce URLs

We recently had a question from one of our WooCommerce Support customers about why their site was showing random numbers at the end of their URL. They were concerned that it looked messy and maybe even a little scary and wondered how

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Canceling Your Cinch Subscription

If you've decided to cancel your Cinch maintenance subscription, here's what you need to know and the steps you'll need to take to completely remove us from your website. How to Cancel Your Subscription WE ARE NOT CINCH HOME SERVICES!!Note: We are

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Turn on WordPress error reporting

If your site is experiencing issues that you think might be related to PHP issues, here's how you turn on error reporting in WordPress: Find line one below in wp-config.php, comment it out, and add the rest below. This is meant to

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How to get your website support issue fixed fast

It happens to all of us. You log into your website and something has gone terribly wrong. All you see is a white screen, or a strange error message keeps popping up. The first instinct is to reach out to your support

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Create a WordPress Admin Account via phpMyAdmin

Have you ever been totally locked out of your WordPress admin account? While it's normally a rare occurrence, it can happen if your site has been hacked, an accidental deletion or another admin has deliberately deleted you. If your account is totally

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WooCommerce 2.7 release delayed, version changing to 3.0.0

We were expecting a brand new, major release version of WooCommerce to be released today (2.7), but in a post on the WooCommerce Dev blog, it looks like it's being pushed back a few weeks, likely April 4th. Critical bug found Pushing

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Remove expired SSL certs before adding Let’s Encrypt

We love Let's Encrypt because it makes running an SSL certificate easy to set-up, it renews automatically, and provides tough data encryption. You might be one of the many site owners who are interested in making the switch from an existing annual

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WordPress Performance Optimization

Improve Site Speed and Page Load Times Your site’s search engine ranking depends on a number of factors and an increasingly important one is the speed of your website. All major search engines take page load speed into consideration when determining how

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Fix FTP Connection Issues with GoDaddy

I recently ran into an issue trying to connect to a new FTP account for a client who's hosted on GoDaddy. After setting up a new FTP account, I copied the credentials GoDaddy provides to manually configure an FTP client and continually

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Connecting to Amazon EC2 via SFTP

Our support customers use a wide range of web hosting companies to host their websites. Many host with us, but most are using one of the million web hosts available. But while the companies may vary, the general hosting configuration is the

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5 Minute Security Upgrade: Change your wp_ database table prefix

When you, or your web developer, launched your WordPress site a database table prefix was determined. The prefix helps define and keep organized all of your WordPress data whether this data be something innocuous like the content of posts, or something serious

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Hardening WordPress

WordPress is a hugely popular content management platform. From its humble blogging beginnings, WordPress has developed into an online powerhouse used by organizations and businesses from Fortune 500 firms to shoe-string start-ups. In fact, W3 Techs reports that a whopping 58.6% of

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Server Failures and Why You Can Trust Hosting a Site With Cinch

There are tons of places you can host your WordPress or WooCommerce powered website, from huge companies like GoDaddy to small independent companies like us. And while it's easy to think of web hosting as a relative commodity, there are big differences.

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Add SVG image file to WordPress theme

Here's how to add an .svg file to your a template in your WordPress theme - without having to paste the entire file contents: https://gist.github.com/spigotdesign/4e493d5678daeaa8d266 I use this technique to add the main logo to a website. It would normally go in

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