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Stop worrying about crashes, hackers, and broken plugins. 
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Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

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During your biggest sales weekend

Outdated plugins

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DIY fixes making things worse

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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

ACF Get Image snippets

Now that WordPress has Responsive Images as part of core, here's how to use that power along side Advanced Custom Fields: https://gist.github.com/spigotdesign/f1ae5263e4bec51e111d A couple of notes 1. Use Image ID as ACF Return Value: 2. I've begun escaping the data output from

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Get Notified When a User Removes an Item from a WooCommerce Subscription

We recently had a customer remove an item from a subscription by going into their account, choosing the subscription and deleting an item. We manage multiple websites for this customer, but one of their sites was recently sold and he no longer

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Remove expired SSL certs before adding Let’s Encrypt

We love Let's Encrypt because it makes running an SSL certificate easy to set-up, it renews automatically, and provides tough data encryption. You might be one of the many site owners who are interested in making the switch from an existing annual

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How to set up multiple Flat Rate shipping options in WooCommerce

Setting up proper shipping options in WooCommerce can sometimes be a daunting task. Depending on what you are shipping, and where you're shipping to, the setup can get quite complicated. For many of our customers, going with a simple flat rate shipping

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Your theme contains outdated copies of some WooCommerce template files.

WooCommerce 3.3 came out today and though it's a 'minor' update, the WooCommerce dev team did make changes to some of the core template files. While they try not to update these templates too often, from time to time it does happen.

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Extreme WordPress Housekeeping for Performance

Alt title: How I cut GIGABYTES off a WordPress database One of the things we care about here at Cinch is website performance. We provide our customers support and guidance on how to keep a website fast, as well as managing some

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Google Maps API Setup Guide for WordPress

Google Maps requires an API key to work on your website. This guide shows you how to set up your own key so you control costs and avoid relying on a developer’s shared account. Quick Setup (For Power Users) Time Required: 15–30 minutesCost: Free

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Does it matter what kind of WordPress theme I’m using?

There are literally* a million WordPress themes out there to choose from. We support ALL WordPress sites, so whether you're using a free, paid, or custom theme built specifically for you, we'll support it. There are things to consider, however, depending on

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Why We Don't Do One-Time Fixes

We write quite a bit on our blog about WordPress and WooCommerce, and how we've solved some of the issues we've come across. This brings a lot of site traffic – folks looking for help on the same issues we've come across.

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The Best WordPress Backup Solutions

74.6 million unique websites depend upon WordPress to stay up and running every day, with six new posts being uploaded to the site every second. If you are one of the millions that uses WordPress to manage your website, then you know

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Gutenberg 4.0 Changelog

New Features Add ability to change overlay color in Cover Image.Introduce new Font Size Picker with clear labels and size comparison.Introduce new RichText data structure to allow better manipulation of inline content.Add Pullquote style variation and color palette support.Add support for post

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WooCommerce Variable Subscription Add to Cart URL’s

If you are ready to take your WooCommerce website to the next level beyond the standard product page layout, you're going to need to know how to create a link to put a product into the cart. This comes in hand when

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Secure your site or alienate your visitors

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Server Failures and Why You Can Trust Hosting a Site With Cinch

There are tons of places you can host your WordPress or WooCommerce powered website, from huge companies like GoDaddy to small independent companies like us. And while it's easy to think of web hosting as a relative commodity, there are big differences.

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Gutenberg 4.4 Changelog

Improves discoverability of permalinks by adding permalink panel to the document sidebar.Improves margins, column child block, and mobile display of columns.Allow for programmatically removing editor document panels.Replaces the uploading indicator of images and galleries with a spinner and faded out image.Toolbar for

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How to Set Up WooCommerce USPS Shipping Rates

Setting up shipping in WooCommerce can be quite the task, as there are multiple steps to take and numerous settings and shipping options to consider. We’ll cover one of these aspects below: setting up WooCommerce USPS shipping rates and settings. If you

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Hide WooCommerce gallery images

Here's a quick tip on hiding gallery images on WooCommerce singe product pages: https://gist.github.com/spigotdesign/eb5f093e6790ae9743bd418f6f5f2a22 Why would you want to do this? Who knows, but we do! Check out our sign up page. No gallery no gallery!

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Is Cinch Right for You?

WordPress and the related software required to run a website are constantly changing, evolving, and improving. This necessitates an active website management approach. There are almost daily tasks that need to be performed to ensure a website is up to date, safe,

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How to Create a Multi-Option Search Form in WordPress

We're building a new website for the Park City Library, and one of the requirements is a search form that can search either the website or initiate a search of their online catalog. The design we settled on looks like this: The

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The submarine makes sense now.

"Twenty years from now you will be more disappointed by the things that you didn't do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore.

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