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Your WordPress Sites Shouldn't
Keep You Up at Night

Stop worrying about crashes, hackers, and broken plugins. 
Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.

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Real WordPress experts. Real solutions. Real fast.

Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

Costly downtime

During your biggest sales weekend

Outdated plugins

During your biggest sales weekend

Security breaches

During your biggest sales weekend

Proactive Monitoring

During your biggest sales weekend

DIY fixes making things worse

During your biggest sales weekend

Frustrated customers

During your biggest sales weekend

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See how Cinch empowers businesses of all stripes to focus on the blah blah blah
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"Cinch provides the highest level of skill and integrity with no corporate atmosphere. Extremely satisfied, highly recommended."

~ Chuck Watson - Founder

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A properly maintained WordPress website on quality hosting can avoid:

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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

Royal Slider Security Notice

WP Scan Vulnerability Database has released information about a potential security hole discovered in the popular Royal Slider plugin. The exploit allows a remote attacker to trick a logged-in administrator to open a specially crafted link and execute arbitrary HTML and script

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Gutenberg 4.3 Changelog

Allow toggling the core custom fields meta box.Introduce Annotations API across Block and Formatting.Allow using a YouTube URL (or other sources) in the Video block and transparently convert it to Embed.Allow Alt+F10 keyboard shortcut to navigate to block toolbar regardless of the

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View and manage all Jetpack modules

Jetpack has been around for many years now and has seen many new modules, updates, and improvements. It has also been through quite a few interface changes. Recent changes have made it harder and harder to find and manage the many modules

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How to add new users to WordPress

Need to add a new user or author to your WordPress website? Well good news, it's pretty easy. WordPress comes with a built in user management system that allows you to add users with a variety of roles and capabilities. This means you

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Slack Snippets zero width space bug

I wrote last week about how to detect and remove zero width space characters (​) from Sublime Text. Turns out the culprit is a bug in Slack. We use Slack to maintain a code snippet library using their Snippet feature. It works

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If the sub’s a-rockin’…

It's a Friday celebration in the Cinch submarine! Today we hit a milestone with the number of websites we manage and your crew is partying near torpedo bay three. Thanks to all our great customers who've trusted us with the protection and

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How to see if your WooCommerce site is TLS compliant

Authorize.net has been notifying it’s merchants of an upcoming TLS requirement. As of February 28, 2018 any merchants running TLS 1.0/1.1 will no longer be able to process sales transactions. All credit card processors are requiring that sites meet these requirements by

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What Happened to the Post Comments Panel in Gutenberg?

When WordPress 5.0 was released with the new default editor, Gutenberg, the editing experience has become much more streamlined. Pallets, tools, and metaboxes have been rearranged or hidden from view. This includes the Comments panel that used to be available on a

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Hardening WordPress

WordPress is a hugely popular content management platform. From its humble blogging beginnings, WordPress has developed into an online powerhouse used by organizations and businesses from Fortune 500 firms to shoe-string start-ups. In fact, W3 Techs reports that a whopping 58.6% of

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How to back up an e-commerce website

I recently posted an article on detailing general guidelines for backing up a WordPress website. In that article I briefly touched on backing up an e-commerce website, but didn't go into great detail. Thankfully, most of what I wrote there applies to

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WordPress Performance Optimization

Improve Site Speed and Page Load Times Your site’s search engine ranking depends on a number of factors and an increasingly important one is the speed of your website. All major search engines take page load speed into consideration when determining how

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Website Back Up Guidelines for WordPress

Someday, you will lose some important file that hasn't been backed up... Wait - of course you won't - You already know the importance of backing up files and data, including your website. It's common sense really, so, let's just skip past

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WordPress Updates Minimum PHP Recommendation to 7.2

In a continued effort to push WordPress sites to use newer, more secure versions of PHP, WordPress recently bumped the minimum recommended version of PHP to 7.2. Sites running lower versions will see this message on their dashboard: PHP 7.0 reached End

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Keeping up with Gutenberg

Most of us who are close to the WordPress world know that Gutenberg is coming. And probably soon. We've been using it here on Cinch and elsewhere in order to get a better understanding of how it works and how it will affect

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Remove WooCommerce Marketing Hub Menu Item

WooCommerce 4.1.0 was released yesterday and among the various updates, there's now a new Marketing tab below the Analytics menu item. This is a new addition to WooCommerce, which they are dubbing the Marketing Hub. Taking a look at the new section

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Members plugin updated

In the course of my WordPress education, no single developer or group has influenced the the way I do things more than Justin Tadlock. Purchasing a Theme Hybrid membership has been one of the most valuable WordPress tools I've had over the

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WP Super Cache 1.4.5 Patches XSS Vulnerability

If you use WP Super Cache to speed up your site, update to the latest version as soon as possible to patch critical security holes. The latest v1.4.5 update fixes a XXS vulnerability and prevents PHP object injections, among other bug fixes

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Ensure Gmail and Gsuite Deliverability in WordPress

Are you having trouble sending WordPress emails and notifications to your Gmail or Gsuite email? This is a common issue with both Gmail and Gsuite (and other email hosting services). There are well known reasons for why it's happening, and what you

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How Our Real-Time Backups Saved The Day

We offer real-time backups for our Performance, WooCommerce, and Pro-Bundle customers. A new customer recently signed up for our WooCommerce Support plan. One of the first things we do when setting up any site is to connect our backup systems and take

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Protect Your Website from Malware Spread through Ad Networks

Malware, or “malicious software,” is software designed to inflict harm to a website, digital device or network with a range of vicious strategies. Malware is a catch-all term for a range of programs designed to inflict harm on a digital device or

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