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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

GoDaddy acquires ManageWP

GoDaddy acquired the popular WordPress management service ManageWP, which will remain a standalone service. ManageWP customers will have to wait and see if the service deteriorates. Cinch maintenance clients need not worry about any of this, as we don't use ManageWP. The

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WordPress Recovery Mode Without Access to Admin Email

An awesome feature was added to WordPress 5.2 that created a recovery mode when a fatal error on the site occurs. Prior to adding this feature, a fatal error would cause a blank white screen with no further information on the problem.

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Add Revision support to WooCommerce Products

WooCommerce Products make use of WordPress's Custom Post Type feature, but one thing you'll notice is missing is revision support. WooCommerce has deliberately omitted support for revisions because the majority of the content in a WooCommerce product is stored as metadata. The

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Deny Public Access to wp-cron.php

We wrote a post a while back on how to set up server side CRON jobs for WordPress. We set these up for our hosting customers who request them - and also on high traffic sites to help with server loads. It's

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WooCommerce 6.8.0 Adding New Default Shipping Zone and Method

Update: WooCommerce 6.8.1 fixes this issue WooCommerce 6.8.0 was released last week and appears to have added a potential new bug related to shipping physical products. Smart Shipping for new sites A new featured called Smart Shipping that is supposed to set

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WordPress 5.2 requires minimum PHP 5.6

WordPress 5.2 was released today, and among the many new features and updates is a new minimum PHP requirement. PHP 5.6 is the new minimum WordPress requirement WordPress has long supported older versions of PHP, with the previous minimum being 5.2.4. In

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Duplicate column name ‘post_date’

We recently had a strange database error on a site that uses Events Calendar Pro. The error logs were chock full of the following error: Duplicate column name 'post_date' Turns out there's a bug in the plugin that they are trying to

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Create a WordPress Admin Account via phpMyAdmin

Have you ever been totally locked out of your WordPress admin account? While it's normally a rare occurrence, it can happen if your site has been hacked, an accidental deletion or another admin has deliberately deleted you. If your account is totally

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Canceling Your Cinch Subscription

If you've decided to cancel your Cinch maintenance subscription, here's what you need to know and the steps you'll need to take to completely remove us from your website. How to Cancel Your Subscription WE ARE NOT CINCH HOME SERVICES!!Note: We are

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Why Independent Cloud Backups Are Vital to Your WordPress Website

In the immortal words of Elanor Shellstrop, when it comes to using free web hosting backups: “Ya basic.”  And in this instance, “basic” isn’t as delightfully harmless as the current pop culture obsession with all things pumpkin-spiced. Unfortunately, the cost of relying

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How to set up multiple Flat Rate shipping options in WooCommerce

Setting up proper shipping options in WooCommerce can sometimes be a daunting task. Depending on what you are shipping, and where you're shipping to, the setup can get quite complicated. For many of our customers, going with a simple flat rate shipping

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How the lost password function in WordPress works

At some point in time you, or another user of your WordPress site, will forget their password and will need to have it reset. WordPress has automated this activity and made it simple. Self-service vs. admin-managed password resets The built-in “lost password”

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Add SVG image file to WordPress theme

Here's how to add an .svg file to your a template in your WordPress theme - without having to paste the entire file contents: https://gist.github.com/spigotdesign/4e493d5678daeaa8d266 I use this technique to add the main logo to a website. It would normally go in

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Elegant Themes issues security warning for Divi theme and Divi Builder

Elegant Themes notified users that updated versions of some of their products were available that patched security issues. The affected themes and plugins are the Divi and Extra themes, as well as their Divi Builder plugin. They are recommending that users update

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Fix Log: “No Delivery Options Available” in WooCommerce Cart / Checkout

We recently had a customer mention that their WooCommerce powered site was showing 'No Delivery Options Available for UNITED STATES'. The site uses Table Rate Shipping so this isn't uncommon for visitors to see, but it can certainly spook potential customers. Here's

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Passing variables through get_template_part()

When developing a WordPress theme I like to organize code into manageable, reusable pieces when ever possible. One great way of doing this is to add an inc directory to the theme and fetch files from it using: https://gist.github.com/spigotdesign/18d0206e3a3d458c7149 This works great

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WordPress Download Manager < 2.8.8 Critical Security Vulnerabilities

The WordPress plugin, WordPress Download Manager, has been discovered to contain multiple security vulnerabilities in versions 2.8.8 and lower. Both the free and pro versions are at risk. If you use this plugin, please update immediately to the latest build: version 2.8.9.

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Managed WordPress Hosting

The world of managed WordPress hosting has exploded in the last few years. On one end of the spectrum, you have inexpensive, mass-market shared hosts like GoDaddy, Network Solutions, BlueHost and SiteGround. On the other end, complicated do-it-yourself dedicated systems. Cinch, however,

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Change ‘Choose an Option’ variation dropdown label in WooCommerce

Like any good e-commerce platform, WooCommerce offers the ability to add variations and attributes to products. Sizes, colors, etc. are common ways to sell variations on a product. Depending on how your theme is set up, these variations will often be available

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Gutenberg 4.1 Changelog

Implement a block navigation system that allows selecting child or parent blocks within nested blocks (like folder path traversal) as well as functioning as a general fast navigation system when a root block is selected.Add a Media & Text block that can facilitate the creation of

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