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Your WordPress Sites Shouldn't
Keep You Up at Night

Stop worrying about crashes, hackers, and broken plugins. 
Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.

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Real WordPress experts. Real solutions. Real fast.

Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

Costly downtime

During your biggest sales weekend

Outdated plugins

During your biggest sales weekend

Security breaches

During your biggest sales weekend

Proactive Monitoring

During your biggest sales weekend

DIY fixes making things worse

During your biggest sales weekend

Frustrated customers

During your biggest sales weekend

Customer Stories

Trusted by 200+ business owners
who sleep sound at night

See how Cinch empowers businesses of all stripes to focus on the blah blah blah
instead of the other blah blah blahs.

"These guys really know their stuff..."

~ Jared G.

"Response time is incredible"

~ Emily A.

"Worth every penny... "

~ John M.

"Saved me 10+ hours last month"

~ Jessica P.

"You know what I don't ever worry about? Our website. There are never any issues, and I have full faith that if anything ever came up, Cinch would fix it for us immediately."

~ Michelle L. - Fancy Spa Owner

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White-glove WordPress support for organizations that need expert management without building an in-house team.

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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

Everyday Hacks

At Cinch, we find and clean-up a variety of WordPress hacks each week. Since it's Friday, and I need a little break from the malicious variety, lets have some fun with hacks people create to make life a bit more analog. Laptops

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Cinch Enhances Server Performance: Upgrading from Apache to Litespeed

At Cinch, we're committed to providing our hosting customers with the best in reliability and speed. Server performance is a critical factor that directly impacts website speed, user experience, and search engine rankings. A slow-loading website can lead to frustrated visitors, increased

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The best way to back up an E-Commerce website

Running an e-commerce website has unique and exciting challenges that non e-comm sites needn't worry about. One of those challenges is how best to manage backups. Every site needs a backup plan, what's so special about e-commerce? Most website managers don't add

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WooCommerce 2.7 release delayed, version changing to 3.0.0

We were expecting a brand new, major release version of WooCommerce to be released today (2.7), but in a post on the WooCommerce Dev blog, it looks like it's being pushed back a few weeks, likely April 4th. Critical bug found Pushing

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Domain Names & Web Hosting, Explained

Building a website can be a huge undertaking – especially if you’ve never built one before. While small sites with small budgets can be built with a little elbow grease and a lot of trial and error, bigger sites and e-commerce sites

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How to Test a Migrated Website Using Your Computer’s Hosts File

Testing a migrated website is simple with your hosts file. Preview the new server, verify everything works, and ensure a smooth, downtime-free migration.

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Understanding the new workflow for WooCommerce Stripe Payment

A recent change in how the Stripe Checkout flow works in WooCommerce took us by surprise when working with a customers website. As we had set up on our own site, we expected to see this modal window to check out: We've

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SVG SMIL animations to be deprecated

I was recently got a console warning in Chrome on a client's website stating that: [text] SVG's SMIL animations ('animate', 'set', etc.) are deprecated and will be removed. Please use CSS animations or Web animations instead. [/text] The site contains an SVG

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Slack Snippets zero width space bug

I wrote last week about how to detect and remove zero width space characters (​) from Sublime Text. Turns out the culprit is a bug in Slack. We use Slack to maintain a code snippet library using their Snippet feature. It works

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Duplicate column name ‘post_date’

We recently had a strange database error on a site that uses Events Calendar Pro. The error logs were chock full of the following error: Duplicate column name 'post_date' Turns out there's a bug in the plugin that they are trying to

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What Happened to the Post Comments Panel in Gutenberg?

When WordPress 5.0 was released with the new default editor, Gutenberg, the editing experience has become much more streamlined. Pallets, tools, and metaboxes have been rearranged or hidden from view. This includes the Comments panel that used to be available on a

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Why your Instagram feed is broken and how to fix it

If you use the Instagram Feed plugin (https://wordpress.org/plugins/instagram-feed/) by Smash Balloon you may have found that the display of your feed was changed after the last update. If so, log in as administrator to WordPress, click Instagram Feed then the Customize tab.

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A Better Way to Run WordPress: Why We Changed Cinch

If you've seen our new logo, you've seen the surface-level change we've made to Cinch. This post is about what's underneath it and why it matters to our customers. The website wasn't a redesign. It was a rethink. Our previous site did

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Passing variables through get_template_part()

When developing a WordPress theme I like to organize code into manageable, reusable pieces when ever possible. One great way of doing this is to add an inc directory to the theme and fetch files from it using: https://gist.github.com/spigotdesign/18d0206e3a3d458c7149 This works great

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30-Minute Fixes

Our 30-Minute Fixes are the Cornerstone of Your Support Plan In life, and in websites, things rarely fix themselves. That is why Cinch provides free 30-Minute Fixes for when you need a little WordPress help. Most other support plans only cover the

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WooCommerce Variable Subscription Add to Cart URL’s

If you are ready to take your WooCommerce website to the next level beyond the standard product page layout, you're going to need to know how to create a link to put a product into the cart. This comes in hand when

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Royal Slider Security Notice

WP Scan Vulnerability Database has released information about a potential security hole discovered in the popular Royal Slider plugin. The exploit allows a remote attacker to trick a logged-in administrator to open a specially crafted link and execute arbitrary HTML and script

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Setting Up Server-side WordPress Cron Events

We've recently come across a handful of reasons to ditch WordPress' built in cron scheduler (wp-cron). As with many things, I never remember exactly how it's set up, so this is quick step by step I can refer back to. I'm not

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Gutenberg 4.3 Changelog

Allow toggling the core custom fields meta box.Introduce Annotations API across Block and Formatting.Allow using a YouTube URL (or other sources) in the Video block and transparently convert it to Embed.Allow Alt+F10 keyboard shortcut to navigate to block toolbar regardless of the

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Add a collaborator to a WooCommerce account

We work with a lot of store owners running WooCommerce. Most of those customers also run at least a few WooCommerce extensions to extend the out-of-the-box functionality. And since nearly all Woo extensions are on a paid subscription, someone needs to be

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