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Your WordPress Sites Shouldn't
Keep You Up at Night

Stop worrying about crashes, hackers, and broken plugins. 
Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.

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Real WordPress experts. Real solutions. Real fast.

Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

Costly downtime

During your biggest sales weekend

Outdated plugins

During your biggest sales weekend

Security breaches

During your biggest sales weekend

Proactive Monitoring

During your biggest sales weekend

DIY fixes making things worse

During your biggest sales weekend

Frustrated customers

During your biggest sales weekend

Customer Stories

Trusted by 200+ business owners
who sleep sound at night

See how Cinch empowers businesses of all stripes to focus on the blah blah blah
instead of the other blah blah blahs.

"These guys really know their stuff..."

~ Jared G.

"Response time is incredible"

~ Emily A.

"Saved me 10+ hours last month"

~ Jessica P.

"Worth every penny... "

~ John M.

"We’ve been working with Cinch for two years and could not be more happy with their customer service!"

~ Sally Johnson - Owner

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Choose your level of Protection

A properly maintained WordPress website on quality hosting can avoid:

Essential Support

Got hosting sorted but WordPress keeps breaking? We're your new favorite emergency contact. Minus the judgment.

Get Started
$99/ month

Enterprise Support

White-glove WordPress support for organizations that need expert management without building an in-house team.

Get Started
$499/ month

Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

How to get your website support issue fixed fast

It happens to all of us. You log into your website and something has gone terribly wrong. All you see is a white screen, or a strange error message keeps popping up. The first instinct is to reach out to your support

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Get Ready for WooCommerce’s PHP 7.4 Requirement

With the release of WooCommerce 8.2.0 in October 2023, PHP 7.4 will become the minimum required PHP version. This change is being made to ensure WooCommerce can leverage the improved performance and security of PHP 7.4. WooCommerce tracks version usage which shows

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Managed Hosting vs WordPress Support Services

In the last few years the concept of managed WordPress hosting has really taken off. Providers like WP Engine, Pressable, and Pagely started the concept, and regular, old-school hosting companies like Media Temple and Liquid Web have jumped on the bandwagon. If

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Gutenberg 4.4 Changelog

Improves discoverability of permalinks by adding permalink panel to the document sidebar.Improves margins, column child block, and mobile display of columns.Allow for programmatically removing editor document panels.Replaces the uploading indicator of images and galleries with a spinner and faded out image.Toolbar for

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WordPress Recovery Mode Without Access to Admin Email

An awesome feature was added to WordPress 5.2 that created a recovery mode when a fatal error on the site occurs. Prior to adding this feature, a fatal error would cause a blank white screen with no further information on the problem.

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Members plugin updated

In the course of my WordPress education, no single developer or group has influenced the the way I do things more than Justin Tadlock. Purchasing a Theme Hybrid membership has been one of the most valuable WordPress tools I've had over the

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The Best WordPress Backup Solutions

74.6 million unique websites depend upon WordPress to stay up and running every day, with six new posts being uploaded to the site every second. If you are one of the millions that uses WordPress to manage your website, then you know

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The Vital Importance of Keeping WordPress Plugins Updated

One of WordPress' great strengths is the sheer number and diversity of available plugins. These plugins offer website owners a vast array of features and enhancements and are an integral part to any WordPress powered website. It is essential however, for website

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WordPress Software Updates

Keeping up with WordPress updates can be tedious and time consuming… and we bet you have much better things to do with your time. Like run your business. At Cinch, we take care of your website updates every day so you don’t

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Fix FTP Connection Issues with GoDaddy

I recently ran into an issue trying to connect to a new FTP account for a client who's hosted on GoDaddy. After setting up a new FTP account, I copied the credentials GoDaddy provides to manually configure an FTP client and continually

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Upgrade Your WordPress Site to the New Google Analytics 4: Start Collecting Data Now

What is the new Google Analytics 4? In 2019, Google introduced their plan to evolve measurement standards with Google Analytics 4, which prioritizes user privacy and introduces new machine learning technology to measure user interactions across app and website platforms (no longer

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GoDaddy acquires ManageWP

GoDaddy acquired the popular WordPress management service ManageWP, which will remain a standalone service. ManageWP customers will have to wait and see if the service deteriorates. Cinch maintenance clients need not worry about any of this, as we don't use ManageWP. The

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How to Remove ?v=XXXXXX String from WooCommerce URLs

We recently had a question from one of our WooCommerce Support customers about why their site was showing random numbers at the end of their URL. They were concerned that it looked messy and maybe even a little scary and wondered how

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Prevent WordPress from Scaling Large Images

WordPress version 5.3 made a change to the way it handles large images uploaded to the media library. This change was made to help address the issue of very large images being uploaded without first being optimized for the web. Photos taken

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Why Is Link Saving My Customer’s Payment Info?

If you run a WooCommerce store that uses Stripe, there is a good chance you have Link enabled on your checkout right now and don't know it. We know this because we have fielded several versions of the same support request lately,

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Why Independent Cloud Backups Are Vital to Your WordPress Website

In the immortal words of Elanor Shellstrop, when it comes to using free web hosting backups: “Ya basic.”  And in this instance, “basic” isn’t as delightfully harmless as the current pop culture obsession with all things pumpkin-spiced. Unfortunately, the cost of relying

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Get Notified When a User Removes an Item from a WooCommerce Subscription

We recently had a customer remove an item from a subscription by going into their account, choosing the subscription and deleting an item. We manage multiple websites for this customer, but one of their sites was recently sold and he no longer

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Connecting to Amazon EC2 via SFTP

Our support customers use a wide range of web hosting companies to host their websites. Many host with us, but most are using one of the million web hosts available. But while the companies may vary, the general hosting configuration is the

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Google Maps API Setup Guide for WordPress

Google Maps requires an API key to work on your website. This guide shows you how to set up your own key so you control costs and avoid relying on a developer’s shared account. Quick Setup (For Power Users) Time Required: 15–30 minutesCost: Free

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Force WordPress Media button to insert https:// links

I'd previously written a post about forcing the WordPress Media button to insert protocol relative links when running a website as HTTPS-everywhere. Upon further research it turns out that doing so is no longer considered best practice. Paul Irish points out that

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