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Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

Upcoming Google Maps API billing changes

Earlier this year Google announced changes to the Google Maps API. They are calling it Google Maps Platform and among the updates are changes to the pricing and a valid credit card will be required to use the Google Maps API. So

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How to back up an e-commerce website

I recently posted an article on detailing general guidelines for backing up a WordPress website. In that article I briefly touched on backing up an e-commerce website, but didn't go into great detail. Thankfully, most of what I wrote there applies to

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Remove WooCommerce Marketing Hub Menu Item

WooCommerce 4.1.0 was released yesterday and among the various updates, there's now a new Marketing tab below the Analytics menu item. This is a new addition to WooCommerce, which they are dubbing the Marketing Hub. Taking a look at the new section

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Remove “​” from being injected into HTML

I ran into an issue developing a recent site of a few zero width space characters (​) getting injecting into the html output: Apparently Sublime Text 3 was the source of the problem, but these characters didn't appear in the source. Opening

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Passing variables through get_template_part()

When developing a WordPress theme I like to organize code into manageable, reusable pieces when ever possible. One great way of doing this is to add an inc directory to the theme and fetch files from it using: https://gist.github.com/spigotdesign/18d0206e3a3d458c7149 This works great

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How to Remove ?v=XXXXXX String from WooCommerce URLs

We recently had a question from one of our WooCommerce Support customers about why their site was showing random numbers at the end of their URL. They were concerned that it looked messy and maybe even a little scary and wondered how

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Fix FTP Connection Issues with GoDaddy

I recently ran into an issue trying to connect to a new FTP account for a client who's hosted on GoDaddy. After setting up a new FTP account, I copied the credentials GoDaddy provides to manually configure an FTP client and continually

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The Importance of Monitoring Your WordPress Website for Security Issues

High-profile website hacking cases have dominated the headlines over the past few years, with everyone from national governments to tech giants like Yahoo! being proven vulnerable. In an increasingly digital age, with technology evolving at such a rapid pace, it is impossible

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WooCommerce 3.0 released

After a slight launch delay, WooCommerce has released a major new update, with new features, and a new versioning system. Here's a quick breakdown of some of the newest features: A brand new product gallery with zoom, gallery view and new mobile

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Hardening WordPress

WordPress is a hugely popular content management platform. From its humble blogging beginnings, WordPress has developed into an online powerhouse used by organizations and businesses from Fortune 500 firms to shoe-string start-ups. In fact, W3 Techs reports that a whopping 58.6% of

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Change Order of Posts in WordPress Dashboard

We recently had a customer request that the entries in a custom post type get automatically alphabetized. Clicking on the title certainly does the job here, but who's got time for that? There are a few ways to order posts, but if

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How to win the fight against contact form spam

Every few months we see waves of spam messages being sent through our customers contact forms. Fortunately there are steps that can be taken to help put a stop to it. Start with the basic moves The first step we recommend is

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Create a WordPress Admin Account via phpMyAdmin

Have you ever been totally locked out of your WordPress admin account? While it's normally a rare occurrence, it can happen if your site has been hacked, an accidental deletion or another admin has deliberately deleted you. If your account is totally

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Gutenberg: The editor has encountered an unexpected error.

UPDATE: Yoast has released an update to fix this issue. If you're still experiencing it, update Yoast to version 8.1.1. As I was writing a previous post on Gutenberg I came across the following error:  Here's a screenshot with the buttons included in

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Uptime Monitoring of WordPress Sites

You have a business to run and a life to live – one that doesn’t include constantly checking your WordPress site for problems. Websites and servers do go down from time to time, however, and not knowing there is an issue can

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How do I reset a user’s password in WordPress?

In WordPress, there are numerous ways to reset yours, or another users password. Here's a few different ways you can do that: Reset a user password through the WordPress admin In the Admin Panel menu, go to UsersClick on the user you'd

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If the sub’s a-rockin’…

It's a Friday celebration in the Cinch submarine! Today we hit a milestone with the number of websites we manage and your crew is partying near torpedo bay three. Thanks to all our great customers who've trusted us with the protection and

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Server Failures and Why You Can Trust Hosting a Site With Cinch

There are tons of places you can host your WordPress or WooCommerce powered website, from huge companies like GoDaddy to small independent companies like us. And while it's easy to think of web hosting as a relative commodity, there are big differences.

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ACF Get Image snippets

Now that WordPress has Responsive Images as part of core, here's how to use that power along side Advanced Custom Fields: https://gist.github.com/spigotdesign/f1ae5263e4bec51e111d A couple of notes 1. Use Image ID as ACF Return Value: 2. I've begun escaping the data output from

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Gutenberg 4.6.0 Changelog

Fix issue with drag-and-drop in columns.Fix TinyMCE list plugin registration.Fix IE11 flexbox alignment when min-width is set.Fix IE11 focus loss after TinyMCE init. Add IE check.Fix getSelectedBlockClientId selector.Fix issue where unregistering a block type would cause blocks that convert to it to

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