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Your WordPress Sites Shouldn't
Keep You Up at Night

Stop worrying about crashes, hackers, and broken plugins. 
Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.

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Real WordPress experts. Real solutions. Real fast.

Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

Costly downtime

During your biggest sales weekend

Outdated plugins

During your biggest sales weekend

Security breaches

During your biggest sales weekend

Proactive Monitoring

During your biggest sales weekend

DIY fixes making things worse

During your biggest sales weekend

Frustrated customers

During your biggest sales weekend

Customer Stories

Trusted by 200+ business owners
who sleep sound at night

See how Cinch empowers businesses of all stripes to focus on the blah blah blah
instead of the other blah blah blahs.

"Saved me 10+ hours last month"

~ Jessica P.

"Worth every penny... "

~ John M.

"Response time is incredible"

~ Emily A.

"These guys really know their stuff..."

~ Jared G.

"We’ve been working with Cinch for two years and could not be more happy with their customer service!"

~ Sally Johnson - Owner

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Choose your level of Protection

A properly maintained WordPress website on quality hosting can avoid:

Essential Support

Got hosting sorted but WordPress keeps breaking? We're your new favorite emergency contact. Minus the judgment.

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$99/ month

Enterprise Support

White-glove WordPress support for organizations that need expert management without building an in-house team.

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$499/ month

Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

Should I delete the Gutenberg plugin after installing WordPress 5.0?

If you installed the Gutenberg plugin to get a head start on the new 'Gutenberg' editor prior to its inclusion in WordPress 5.0,  you may be wondering if you should now delete the plugin. Yes, you can delete the Gutenberg plguin Now

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40 years: The Edmund Fitzgerald

As a kid growing up in Central Minnesota I'd never heard of the Edmund Fitzgerald. The wreck made famous by Gordon Lightfoot was a legend that would have been lost on my Gen X adolescence had my parents thought of passing it

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WordPress & WooCommerce Email Deliverability

When you send an email it better get delivered, right? Ideally into the recipients inbox. As email hosts and ISP's crank harder to fight email spam, we're seeing an increasing issue with our WordPress and WooCommerce Support customers – emails sent from

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Server Failures and Why You Can Trust Hosting a Site With Cinch

There are tons of places you can host your WordPress or WooCommerce powered website, from huge companies like GoDaddy to small independent companies like us. And while it's easy to think of web hosting as a relative commodity, there are big differences.

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Good First Impressions – Why a Faster Site Speed is Important

A first impression always matters. Whether applying for a job or meeting a client for the first time, we all know the importance of appearing at your best. Commercial enterprises go to great lengths to entice and engage customers as they walk

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Brute Force attack report

A Brute Force attack is defined as a trial and error method used to decode encrypted data such as passwords through exhaustive effort (using brute force) rather than employing intellectual strategies. Basically slam your site repeatedly in hopes of guessing your username

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WooCommerce hide zero value on zero cost shipping methods

In WooCommerce version 3.4, the dev team made a change to show the value of free shipping methods (other than actual Free Shipping). This means if you use Local Pickup or other methods of shipping that don't have a preset or calculated

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GoDaddy acquires ManageWP

GoDaddy acquired the popular WordPress management service ManageWP, which will remain a standalone service. ManageWP customers will have to wait and see if the service deteriorates. Cinch maintenance clients need not worry about any of this, as we don't use ManageWP. The

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How to win the fight against contact form spam

Every few months we see waves of spam messages being sent through our customers contact forms. Fortunately there are steps that can be taken to help put a stop to it. Start with the basic moves The first step we recommend is

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How to get your webhost to upgrade to PHP 7

As we saw last week, the WordPress push towards upgrading to PHP 7 is gaining steam. While this effort as a whole is very good, it's leaving site owners on older, legacy hosting platforms in a bit of a bind. Why the

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How to Set Up Google Maps API Credentials and Enable Billing

Google updated its Maps API requirements last year and many of our customers are just now finding their maps no longer working. I'm not sure if the policy is just now going into effect for them, but the issue usually lies in

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Why Is Link Saving My Customer’s Payment Info?

If you run a WooCommerce store that uses Stripe, there is a good chance you have Link enabled on your checkout right now and don't know it. We know this because we have fielded several versions of the same support request lately,

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If the sub’s a-rockin’…

It's a Friday celebration in the Cinch submarine! Today we hit a milestone with the number of websites we manage and your crew is partying near torpedo bay three. Thanks to all our great customers who've trusted us with the protection and

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Add Revision support to WooCommerce Products

WooCommerce Products make use of WordPress's Custom Post Type feature, but one thing you'll notice is missing is revision support. WooCommerce has deliberately omitted support for revisions because the majority of the content in a WooCommerce product is stored as metadata. The

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How to Add an Item to an Existing Order in WooCommerce

We recently had a WooCommerce Support customer ask how they can add an additional item to one of their customers' orders through their WooCommerce store. The original order had already been placed and payment was taken. The customer then called and asked

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How Our Real-Time Backups Saved The Day

We offer real-time backups for our Performance, WooCommerce, and Pro-Bundle customers. A new customer recently signed up for our WooCommerce Support plan. One of the first things we do when setting up any site is to connect our backup systems and take

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Get Notified When a User Removes an Item from a WooCommerce Subscription

We recently had a customer remove an item from a subscription by going into their account, choosing the subscription and deleting an item. We manage multiple websites for this customer, but one of their sites was recently sold and he no longer

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New Cinch Branding: For Real this Time

We've been designing logos and brands for years, especially Chris and his team at Studio2. Lots of really good work over the years. Designing for ourselves should be a... wait for it... cinch for us right? Yeah not quite so much. Turns

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Gutenberg is Coming

When WordPress 5.0 gets released, a new content editor, currently named Gutenberg, is slated to be included. This will be a major change to the way content is edited in WordPress, so let's take a closer look at Gutenberg, and what it

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Prevent WordPress from Scaling Large Images

WordPress version 5.3 made a change to the way it handles large images uploaded to the media library. This change was made to help address the issue of very large images being uploaded without first being optimized for the web. Photos taken

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