Stop worrying about crashes, hackers, and broken plugins. Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.
Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.
A properly maintained WordPress website on quality hosting can avoid:
During your biggest sales weekend
During your biggest sales weekend
During your biggest sales weekend
During your biggest sales weekend
During your biggest sales weekend
During your biggest sales weekend
See how Cinch empowers businesses of all stripes to focus on the blah blah blah instead of the other blah blah blahs.
"Saved me 10+ hours last month"
"Response time is incredible"
"These guys really know their stuff..."
"Worth every penny... "
"You know what I don't ever worry about? Our website. There are never any issues, and I have full faith that if anything ever came up, Cinch would fix it for us immediately."
A properly maintained WordPress website on quality hosting can avoid:
Rock solid, secure, fully managed hosting, maintenance and support.
Managed Hosting:
Reliable hosting and optimized support for WooCommerce, Membership and Specialty sites.
Managed Hosting:
White-glove WordPress hosting & support for organizations that need expert management without building an in-house team.
Managed Hosting:
Got hosting sorted but WordPress keeps breaking? We're your new favorite emergency contact. Minus the judgment.
Pro support with optimization for WooCommerce, Memberships, and complex WordPress builds that demand more attention.
White-glove WordPress support for organizations that need expert management without building an in-house team.
Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.
We recently had a question from one of our WooCommerce Support customers about why their site was showing random numbers at the end of their URL. They were concerned that it looked messy and maybe even a little scary and wondered how
Read moreA customer recently reached out with an issue with WooCommerce Bookings. Abandoned cart booking items weren't being cleared out for others to book. When a customer adds a booking product to their cart, it becomes unavailable for other customers to simultaneously book.
Read moreThere are literally* a million WordPress themes out there to choose from. We support ALL WordPress sites, so whether you're using a free, paid, or custom theme built specifically for you, we'll support it. There are things to consider, however, depending on
Read moreEarlier this year Google announced changes to the Google Maps API. They are calling it Google Maps Platform and among the updates are changes to the pricing and a valid credit card will be required to use the Google Maps API. So
Read moreSetting up proper shipping options in WooCommerce can sometimes be a daunting task. Depending on what you are shipping, and where you're shipping to, the setup can get quite complicated. For many of our customers, going with a simple flat rate shipping
Read moreGetting support on WooCommerce.com extensions has steadily improved over the last few years. The ticket system has been upgraded and the response times have slowly gotten better. But as much as it's improved, WooCommerce.com support has always been slow. Even now I
Read moreIf you've decided to cancel your Cinch maintenance subscription, here's what you need to know and the steps you'll need to take to completely remove us from your website. How to Cancel Your Subscription WE ARE NOT CINCH HOME SERVICES!!Note: We are
Read moreAfter a slight launch delay, WooCommerce has released a major new update, with new features, and a new versioning system. Here's a quick breakdown of some of the newest features: A brand new product gallery with zoom, gallery view and new mobile
Read moreAt some point in time you, or another user of your WordPress site, will forget their password and will need to have it reset. WordPress has automated this activity and made it simple. Self-service vs. admin-managed password resets The built-in “lost password”
Read moreI recently posted an article on detailing general guidelines for backing up a WordPress website. In that article I briefly touched on backing up an e-commerce website, but didn't go into great detail. Thankfully, most of what I wrote there applies to
Read moreWhen things go wrong in WordPress, often times the advice you'll hear is to deactivate all of your plugins. Normally this is as easy as going to Appearance > Plugins, selecting all plugins and choosing Bulk Actions > Deactivate: But what if
Read moreThis is a quick tutorial on creating a new user for an existing user in WordPress. I needed to do this for my own user account recently when I ran into a fatal error issue that was isolated to only my user
Read moreIt happens to all of us. You log into your website and something has gone terribly wrong. All you see is a white screen, or a strange error message keeps popping up. The first instinct is to reach out to your support
Read moreA recent change in how the Stripe Checkout flow works in WooCommerce took us by surprise when working with a customers website. As we had set up on our own site, we expected to see this modal window to check out: We've
Read moreIf you've enabled cross-sells in WooCommerce on a product by product basis but would like to remove them from the cart in one motion, add the following script to your functions.php file or a custom functions plugin: You can also move the
Read moreWordPress 5.5 was release on August 11th, and while it's mostly been a very smooth update, we've seen a few issues cropping up for some of our customers. Especially customers using older themes or plugins. As part of a longer term plan
Read moreYou probably already know your WordPress powered website needs regular maintenance. Business owners are well aware of the cost of doing business and know that updates, security monitoring, and regular backups are essential. But here's the reality we hear from our customers
Read moreI ran into an issue developing a recent site of a few zero width space characters (​) getting injecting into the html output: Apparently Sublime Text 3 was the source of the problem, but these characters didn't appear in the source. Opening
Read moreA customer reached out with a question on WooCommerce Subscriptions renewal notifications: We received a complaint from a member who said he was not notified that his membership was about to renew. When I look in the logs, it shows an email
Read moreAt Cinch, we're committed to providing our hosting customers with the best in reliability and speed. Server performance is a critical factor that directly impacts website speed, user experience, and search engine rankings. A slow-loading website can lead to frustrated visitors, increased
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