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During your biggest sales weekend

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DIY fixes making things worse

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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

Create a WordPress Admin Account via phpMyAdmin

Have you ever been totally locked out of your WordPress admin account? While it's normally a rare occurrence, it can happen if your site has been hacked, an accidental deletion or another admin has deliberately deleted you. If your account is totally

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WooCommerce Subscriptions Renewal Notification Didn’t Send? Here’s What Was Missing

A customer reached out with a question on WooCommerce Subscriptions renewal notifications: We received a complaint from a member who said he was not notified that his membership was about to renew. When I look in the logs, it shows an email

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How to Set Up Google Maps API Credentials and Enable Billing

Google updated its Maps API requirements last year and many of our customers are just now finding their maps no longer working. I'm not sure if the policy is just now going into effect for them, but the issue usually lies in

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How to set up multiple Flat Rate shipping options in WooCommerce

Setting up proper shipping options in WooCommerce can sometimes be a daunting task. Depending on what you are shipping, and where you're shipping to, the setup can get quite complicated. For many of our customers, going with a simple flat rate shipping

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Members plugin updated

In the course of my WordPress education, no single developer or group has influenced the the way I do things more than Justin Tadlock. Purchasing a Theme Hybrid membership has been one of the most valuable WordPress tools I've had over the

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WooCommerce 3.2 rescheduled for October 11 release date

WooCommerce has updated the schedule for the next major release: We have a small number of remaining open issues that need to be fixed before we can tag and send out the release candidate (RC) for WooCommerce 3.2. When we ship an

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Get Notified When a User Removes an Item from a WooCommerce Subscription

We recently had a customer remove an item from a subscription by going into their account, choosing the subscription and deleting an item. We manage multiple websites for this customer, but one of their sites was recently sold and he no longer

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Passing variables through get_template_part()

When developing a WordPress theme I like to organize code into manageable, reusable pieces when ever possible. One great way of doing this is to add an inc directory to the theme and fetch files from it using: https://gist.github.com/spigotdesign/18d0206e3a3d458c7149 This works great

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Cloud Backups

Website backups are vital to your site’s long-term health. Unfortunately, the free WordPress backups provided by hosting companies typically aren’t enough to reliably restore your site to its full glory after a crash… or in some cases, even restore it at all.

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Supporting the Park City Fire District

This post is part of our customer showcase series where we highlight some of the awesome things our customers are doing. Hardworking and proud The Park City Fire District is a hard working team of full time firefighters and EMT's that protects

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How to back up an e-commerce website

I recently posted an article on detailing general guidelines for backing up a WordPress website. In that article I briefly touched on backing up an e-commerce website, but didn't go into great detail. Thankfully, most of what I wrote there applies to

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Remove “​” from being injected into HTML

I ran into an issue developing a recent site of a few zero width space characters (​) getting injecting into the html output: Apparently Sublime Text 3 was the source of the problem, but these characters didn't appear in the source. Opening

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How Cinch Handles Premium Plugins for WordPress

What is a Premium Plugin? A premium plugin is a WordPress extension that requires its own license in order for you to use it. There will also be a license fee that gives you access to future updates and developer support for

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WordPress Without the Headache: Why Smart Business Owners Outsource Their Website Management

You probably already know your WordPress powered website needs regular maintenance. Business owners are well aware of the cost of doing business and know that updates, security monitoring, and regular backups are essential. But here's the reality we hear from our customers

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Managed Hosting vs WordPress Support Services

In the last few years the concept of managed WordPress hosting has really taken off. Providers like WP Engine, Pressable, and Pagely started the concept, and regular, old-school hosting companies like Media Temple and Liquid Web have jumped on the bandwagon. If

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Gutenberg is Coming

When WordPress 5.0 gets released, a new content editor, currently named Gutenberg, is slated to be included. This will be a major change to the way content is edited in WordPress, so let's take a closer look at Gutenberg, and what it

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Change WordPress admin email without confirmation

When we're building a new WordPress powered website one of the very first things we do in the setup process is create the first admin user. The email address associated becomes the main admin for the site. You can see this under

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View and manage all Jetpack modules

Jetpack has been around for many years now and has seen many new modules, updates, and improvements. It has also been through quite a few interface changes. Recent changes have made it harder and harder to find and manage the many modules

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If the sub’s a-rockin’…

It's a Friday celebration in the Cinch submarine! Today we hit a milestone with the number of websites we manage and your crew is partying near torpedo bay three. Thanks to all our great customers who've trusted us with the protection and

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Uptime Monitoring of WordPress Sites

You have a business to run and a life to live – one that doesn’t include constantly checking your WordPress site for problems. Websites and servers do go down from time to time, however, and not knowing there is an issue can

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