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Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

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During your biggest sales weekend

Outdated plugins

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Proactive Monitoring

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DIY fixes making things worse

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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

WooCommerce hide zero value on zero cost shipping methods

In WooCommerce version 3.4, the dev team made a change to show the value of free shipping methods (other than actual Free Shipping). This means if you use Local Pickup or other methods of shipping that don't have a preset or calculated

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Stuck in WordPress Maintenance Mode (Briefly Unavailable…)

When a new version of WordPress is released, it's important to keep your site up to date. On rare occasions, the update process may hang or timeout, leaving your site in maintenance mode. In this article we'll discuss what WordPress Maintenance Mode

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Prevent WordPress from Scaling Large Images

WordPress version 5.3 made a change to the way it handles large images uploaded to the media library. This change was made to help address the issue of very large images being uploaded without first being optimized for the web. Photos taken

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How to Easily Add a Website Support Service to Your Web Design Business

Building a freelance web design business or running a small web design studio can be a rewarding career, offering freedom of time and a comfortable lifestyle. I know this first hand after running a web design studio in Park City for over

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Change WordPress admin email without confirmation

When we're building a new WordPress powered website one of the very first things we do in the setup process is create the first admin user. The email address associated becomes the main admin for the site. You can see this under

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Let’s Encrypt to offer wildcard SSL’s

Great news folks!! Starting in January 2018 Let's Encrypt will start issuing wildcard SSL certificates. They cite that wildcards have been a common feature request and are hoping that it makes managing and deploying HTTPS that much easier going forward. Wildcard SSL?

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Turn on WordPress error reporting

If your site is experiencing issues that you think might be related to PHP issues, here's how you turn on error reporting in WordPress: Find line one below in wp-config.php, comment it out, and add the rest below. This is meant to

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Gutenberg 4.0 Changelog

New Features Add ability to change overlay color in Cover Image.Introduce new Font Size Picker with clear labels and size comparison.Introduce new RichText data structure to allow better manipulation of inline content.Add Pullquote style variation and color palette support.Add support for post

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Elegant Themes issues security warning for Divi theme and Divi Builder

Elegant Themes notified users that updated versions of some of their products were available that patched security issues. The affected themes and plugins are the Divi and Extra themes, as well as their Divi Builder plugin. They are recommending that users update

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How to see if your WooCommerce site is TLS compliant

Authorize.net has been notifying it’s merchants of an upcoming TLS requirement. As of February 28, 2018 any merchants running TLS 1.0/1.1 will no longer be able to process sales transactions. All credit card processors are requiring that sites meet these requirements by

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WP Super Cache 1.4.5 Patches XSS Vulnerability

If you use WP Super Cache to speed up your site, update to the latest version as soon as possible to patch critical security holes. The latest v1.4.5 update fixes a XXS vulnerability and prevents PHP object injections, among other bug fixes

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The human security factor: Passwords

Hardening WordPress—the steps taken to tighten up security to prevent a malicious intrusion into your website—can seem daunting to the typical user. Luckily, one of the simplest things you can do to harden WordPress is also one of the most effective: use

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WooCommerce set default product category

If you're looking how to set the default product category in WooCommerce, you might think to look for a setting somewhere. After all, setting the default post category is found in Settings > Writing. But it's even simpler to set than that.

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WooCommerce Subscriptions Renewal Notification Didn’t Send? Here’s What Was Missing

A customer reached out with a question on WooCommerce Subscriptions renewal notifications: We received a complaint from a member who said he was not notified that his membership was about to renew. When I look in the logs, it shows an email

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Canceling Your Cinch Subscription

If you've decided to cancel your Cinch maintenance subscription, here's what you need to know and the steps you'll need to take to completely remove us from your website. How to Cancel Your Subscription WE ARE NOT CINCH HOME SERVICES!!Note: We are

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How to Create a Multi-Option Search Form in WordPress

We're building a new website for the Park City Library, and one of the requirements is a search form that can search either the website or initiate a search of their online catalog. The design we settled on looks like this: The

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Optimizing a ThemeForest theme

WordPress themes from ThemeForest are perhaps the most popular premium themes available. Themes like Avada, X | The Theme, and Enfold have over 100,000 sales each (Avada has nearly 400k sales). These themes provide their users a ton of control and options,

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Cloud Backups

Website backups are vital to your site’s long-term health. Unfortunately, the free WordPress backups provided by hosting companies typically aren’t enough to reliably restore your site to its full glory after a crash… or in some cases, even restore it at all.

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Hardening WordPress

WordPress is a hugely popular content management platform. From its humble blogging beginnings, WordPress has developed into an online powerhouse used by organizations and businesses from Fortune 500 firms to shoe-string start-ups. In fact, W3 Techs reports that a whopping 58.6% of

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Why We Don't Do One-Time Fixes

We write quite a bit on our blog about WordPress and WooCommerce, and how we've solved some of the issues we've come across. This brings a lot of site traffic – folks looking for help on the same issues we've come across.

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