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Stop worrying about crashes, hackers, and broken plugins. 
Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.

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Real WordPress experts. Real solutions. Real fast.

Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

Costly downtime

During your biggest sales weekend

Outdated plugins

During your biggest sales weekend

Security breaches

During your biggest sales weekend

Proactive Monitoring

During your biggest sales weekend

DIY fixes making things worse

During your biggest sales weekend

Frustrated customers

During your biggest sales weekend

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See how Cinch empowers businesses of all stripes to focus on the blah blah blah
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"These guys really know their stuff..."

~ Jared G.

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~ Jessica P.

"Response time is incredible"

~ Emily A.

"Worth every penny... "

~ John M.

"You know what I don't ever worry about? Our website. There are never any issues, and I have full faith that if anything ever came up, you would fix it for us immediately. I'm not sure if people notice when something doesn't stress them out... We get compliments on our site (and our logo!) all the time. Thank you for providing such excellent service!"

~ Michelle Larson - Owner

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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

WooCommerce.com adds live chat support

Getting support on WooCommerce.com extensions has steadily improved over the last few years. The ticket system has been upgraded and the response times have slowly gotten better. But as much as it's improved, WooCommerce.com support has always been slow. Even now I

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Uptime Monitoring of WordPress Sites

You have a business to run and a life to live – one that doesn’t include constantly checking your WordPress site for problems. Websites and servers do go down from time to time, however, and not knowing there is an issue can

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How to get your website support issue fixed fast

It happens to all of us. You log into your website and something has gone terribly wrong. All you see is a white screen, or a strange error message keeps popping up. The first instinct is to reach out to your support

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How We Connect to Your Site

Managing and maintaining your site requires that we connect to it in multiple ways. We of course need admin access to WordPress as well as an SFTP connection, but here's the full why, what and how of how we keep your site

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Setting Up Server-side WordPress Cron Events

We've recently come across a handful of reasons to ditch WordPress' built in cron scheduler (wp-cron). As with many things, I never remember exactly how it's set up, so this is quick step by step I can refer back to. I'm not

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Gutenberg 3.9.0 Changelog

Add support for creating reusable blocks out of multi-selected groups of blocks not just individual blocks. This means the ability to easily save templates out of an existing set of blocks.Add support for importing and exporting reusable blocks (using a JSON file

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Upcoming Google Maps API billing changes

Earlier this year Google announced changes to the Google Maps API. They are calling it Google Maps Platform and among the updates are changes to the pricing and a valid credit card will be required to use the Google Maps API. So

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The Vital Importance of Keeping WordPress Plugins Updated

One of WordPress' great strengths is the sheer number and diversity of available plugins. These plugins offer website owners a vast array of features and enhancements and are an integral part to any WordPress powered website. It is essential however, for website

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How to Set Up WooCommerce USPS Shipping Rates

Setting up shipping in WooCommerce can be quite the task, as there are multiple steps to take and numerous settings and shipping options to consider. We’ll cover one of these aspects below: setting up WooCommerce USPS shipping rates and settings. If you

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Get Notified When a User Removes an Item from a WooCommerce Subscription

We recently had a customer remove an item from a subscription by going into their account, choosing the subscription and deleting an item. We manage multiple websites for this customer, but one of their sites was recently sold and he no longer

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WordPress Performance Optimization

Improve Site Speed and Page Load Times Your site’s search engine ranking depends on a number of factors and an increasingly important one is the speed of your website. All major search engines take page load speed into consideration when determining how

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Create New User for an Existing User in WordPress

This is a quick tutorial on creating a new user for an existing user in WordPress. I needed to do this for my own user account recently when I ran into a fatal error issue that was isolated to only my user

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WooCommerce Variable Subscription Add to Cart URL’s

If you are ready to take your WooCommerce website to the next level beyond the standard product page layout, you're going to need to know how to create a link to put a product into the cart. This comes in hand when

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Does deleting a WordPress Taxonomy also Delete the Associated Post?

When the time comes to clean your post taxonomy house, it's good to get rid of old or non representative tags, categories, or custom taxonomies. Every time I remove one however, I get that nagging feeling - what if all these posts

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Brute Force attack report

A Brute Force attack is defined as a trial and error method used to decode encrypted data such as passwords through exhaustive effort (using brute force) rather than employing intellectual strategies. Basically slam your site repeatedly in hopes of guessing your username

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Domain Names & Web Hosting, Explained

Building a website can be a huge undertaking – especially if you’ve never built one before. While small sites with small budgets can be built with a little elbow grease and a lot of trial and error, bigger sites and e-commerce sites

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Cinch Rebrand – Not Home Services

Since we've had a hard time fininshing our About page and our Story, it's likely you may not know that Cinch is a partnership between two design companies - Studio2 and Spigot. So we take design as seriously as we take fixing

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How to Easily Add a Website Support Service to Your Web Design Business

Building a freelance web design business or running a small web design studio can be a rewarding career, offering freedom of time and a comfortable lifestyle. I know this first hand after running a web design studio in Park City for over

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WP Super Cache 1.4.5 Patches XSS Vulnerability

If you use WP Super Cache to speed up your site, update to the latest version as soon as possible to patch critical security holes. The latest v1.4.5 update fixes a XXS vulnerability and prevents PHP object injections, among other bug fixes

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WooCommerce 3.2 rescheduled for October 11 release date

WooCommerce has updated the schedule for the next major release: We have a small number of remaining open issues that need to be fixed before we can tag and send out the release candidate (RC) for WooCommerce 3.2. When we ship an

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