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Stop worrying about crashes, hackers, and broken plugins. 
Cinch’s US-based WordPress experts monitor, maintain, and fix your site so you can focus on building your business.

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Real WordPress experts. Real solutions. Real fast.

Unlike generic support services, we live and breathe WordPress. Our US-based team doesn't just fix problems—we prevent them.

When your website breaks, business suffers

A properly maintained WordPress website on quality hosting can avoid:

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During your biggest sales weekend

Outdated plugins

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Security breaches

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Proactive Monitoring

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DIY fixes making things worse

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Frustrated customers

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White-glove WordPress support for organizations that need expert management without building an in-house team.

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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

Gutenberg is Coming

When WordPress 5.0 gets released, a new content editor, currently named Gutenberg, is slated to be included. This will be a major change to the way content is edited in WordPress, so let's take a closer look at Gutenberg, and what it

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Comprehensive WordPress Plugin Audit

WordPress plugins are awesome. For little to no cost and with the simple click of a button, these quick and easy downloads can add new features to your website and help increase its overall functionality. As WordPress experts, we’re not ashamed to

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How to Remove ?v=XXXXXX String from WooCommerce URLs

We recently had a question from one of our WooCommerce Support customers about why their site was showing random numbers at the end of their URL. They were concerned that it looked messy and maybe even a little scary and wondered how

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The best way to back up an E-Commerce website

Running an e-commerce website has unique and exciting challenges that non e-comm sites needn't worry about. One of those challenges is how best to manage backups. Every site needs a backup plan, what's so special about e-commerce? Most website managers don't add

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WooCommerce 3.9.1 Changelog

3.9.1 – 2020-01-28 Tweak – Trim whitespaces and strip slashes from MaxMind License Key.Dev – Prevent empty notices to get displayed on frontend.Fix – Show “-” instead of “0” when tax isn’t applicable to a product.Fix – Fixed fatal error on the

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Prevent WordPress from Scaling Large Images

WordPress version 5.3 made a change to the way it handles large images uploaded to the media library. This change was made to help address the issue of very large images being uploaded without first being optimized for the web. Photos taken

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Jetpack WordPress plugin vulnerability

Apparently, jetpacks are dangerous for more than the obvious reason. It was announced yesterday that the popular WordPress plugin, Jetpack was discovered to have a security hole that allows a serious Cross-Site Scripting (XSS) vulnerability to be injected. This security hole is

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Cloud Backups

Website backups are vital to your site’s long-term health. Unfortunately, the free WordPress backups provided by hosting companies typically aren’t enough to reliably restore your site to its full glory after a crash… or in some cases, even restore it at all.

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Fix Log: MainWP 403 Error on cinchws.com

Date: June 24, 2025Affected Sites: The Problem Our MainWP dashboard stopped communicating with cinchws.com, which manages our support plans and subscriptions. MainWP marked the site as offline, test connections failed with a 403 error, and attempts to re-add the site were blocked entirely. What

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Google’s push towards HTTPS

Google has been leading the charge to create a safer internet; one where it is not easy for hackers to snoop your connection or steal passwords and personal messages, and one that helps ensure that the site you are visiting is authentic,

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Google Maps API Setup Guide for WordPress

Google Maps requires an API key to work on your website. This guide shows you how to set up your own key so you control costs and avoid relying on a developer’s shared account. Quick Setup (For Power Users) Time Required: 15–30 minutesCost: Free

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Good First Impressions – Why a Faster Site Speed is Important

A first impression always matters. Whether applying for a job or meeting a client for the first time, we all know the importance of appearing at your best. Commercial enterprises go to great lengths to entice and engage customers as they walk

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Remove WooCommerce Marketing Hub Menu Item

WooCommerce 4.1.0 was released yesterday and among the various updates, there's now a new Marketing tab below the Analytics menu item. This is a new addition to WooCommerce, which they are dubbing the Marketing Hub. Taking a look at the new section

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If the sub’s a-rockin’…

It's a Friday celebration in the Cinch submarine! Today we hit a milestone with the number of websites we manage and your crew is partying near torpedo bay three. Thanks to all our great customers who've trusted us with the protection and

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How Do I Update / Manage My Credit Card

We make it easy for you to manage and update your credit cards and payments for our subscriptions. If you've received an email that your automatic renewal payment failed, here's how to get it updated. Update or Change a Credit Card If

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Keeping up with Gutenberg

Most of us who are close to the WordPress world know that Gutenberg is coming. And probably soon. We've been using it here on Cinch and elsewhere in order to get a better understanding of how it works and how it will affect

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Add SVG image file to WordPress theme

Here's how to add an .svg file to your a template in your WordPress theme - without having to paste the entire file contents: https://gist.github.com/spigotdesign/4e493d5678daeaa8d266 I use this technique to add the main logo to a website. It would normally go in

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Remove Cross Sells from Cart in WooCommerce

If you've enabled cross-sells in WooCommerce on a product by product basis but would like to remove them from the cart in one motion, add the following script to your functions.php file or a custom functions plugin: You can also move the

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Domain Name Management Best Practices

Do you know where your domain is? Having a domain name for your business is obviously important. It's how customer find your website, and often it's used for branded email. So having a solid domain name management strategy is something every company

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Remove expired SSL certs before adding Let’s Encrypt

We love Let's Encrypt because it makes running an SSL certificate easy to set-up, it renews automatically, and provides tough data encryption. You might be one of the many site owners who are interested in making the switch from an existing annual

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