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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

The Best WordPress Backup Solutions

74.6 million unique websites depend upon WordPress to stay up and running every day, with six new posts being uploaded to the site every second. If you are one of the millions that uses WordPress to manage your website, then you know

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WordPress Recovery Mode Without Access to Admin Email

An awesome feature was added to WordPress 5.2 that created a recovery mode when a fatal error on the site occurs. Prior to adding this feature, a fatal error would cause a blank white screen with no further information on the problem.

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Cinch Enhances Server Performance: Upgrading from Apache to Litespeed

At Cinch, we're committed to providing our hosting customers with the best in reliability and speed. Server performance is a critical factor that directly impacts website speed, user experience, and search engine rankings. A slow-loading website can lead to frustrated visitors, increased

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How We Connect to Your Site

Managing and maintaining your site requires that we connect to it in multiple ways. We of course need admin access to WordPress as well as an SFTP connection, but here's the full why, what and how of how we keep your site

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SVG SMIL animations to be deprecated

I was recently got a console warning in Chrome on a client's website stating that: [text] SVG's SMIL animations ('animate', 'set', etc.) are deprecated and will be removed. Please use CSS animations or Web animations instead. [/text] The site contains an SVG

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WooCommerce hide zero value on zero cost shipping methods

In WooCommerce version 3.4, the dev team made a change to show the value of free shipping methods (other than actual Free Shipping). This means if you use Local Pickup or other methods of shipping that don't have a preset or calculated

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WooCommerce set default product category

If you're looking how to set the default product category in WooCommerce, you might think to look for a setting somewhere. After all, setting the default post category is found in Settings > Writing. But it's even simpler to set than that.

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Gutenberg 4.6.0 Changelog

Fix issue with drag-and-drop in columns.Fix TinyMCE list plugin registration.Fix IE11 flexbox alignment when min-width is set.Fix IE11 focus loss after TinyMCE init. Add IE check.Fix getSelectedBlockClientId selector.Fix issue where unregistering a block type would cause blocks that convert to it to

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WooCommerce 6.8.0 Adding New Default Shipping Zone and Method

Update: WooCommerce 6.8.1 fixes this issue WooCommerce 6.8.0 was released last week and appears to have added a potential new bug related to shipping physical products. Smart Shipping for new sites A new featured called Smart Shipping that is supposed to set

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Force WordPress Media button to insert https:// links

I'd previously written a post about forcing the WordPress Media button to insert protocol relative links when running a website as HTTPS-everywhere. Upon further research it turns out that doing so is no longer considered best practice. Paul Irish points out that

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30-Minute Fixes

Our 30-Minute Fixes are the Cornerstone of Your Support Plan In life, and in websites, things rarely fix themselves. That is why Cinch provides free 30-Minute Fixes for when you need a little WordPress help. Most other support plans only cover the

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Remove WooCommerce Marketing Hub Menu Item

WooCommerce 4.1.0 was released yesterday and among the various updates, there's now a new Marketing tab below the Analytics menu item. This is a new addition to WooCommerce, which they are dubbing the Marketing Hub. Taking a look at the new section

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Ensure Gmail and Gsuite Deliverability in WordPress

Are you having trouble sending WordPress emails and notifications to your Gmail or Gsuite email? This is a common issue with both Gmail and Gsuite (and other email hosting services). There are well known reasons for why it's happening, and what you

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Visual Composer 5.4.1 automatic update issue

We manage a lot of sites that use Visual Composer. While it's not our favorite page builder, it's certainly very popular. We recently received notice that the 5.4.1 version contained a bug preventing automatic updates of upcoming versions. Since updating VC has

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Setting Up Server-side WordPress Cron Events

We've recently come across a handful of reasons to ditch WordPress' built in cron scheduler (wp-cron). As with many things, I never remember exactly how it's set up, so this is quick step by step I can refer back to. I'm not

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Gutenberg 3.9.0 Changelog

Add support for creating reusable blocks out of multi-selected groups of blocks not just individual blocks. This means the ability to easily save templates out of an existing set of blocks.Add support for importing and exporting reusable blocks (using a JSON file

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Everyday Hacks

At Cinch, we find and clean-up a variety of WordPress hacks each week. Since it's Friday, and I need a little break from the malicious variety, lets have some fun with hacks people create to make life a bit more analog. Laptops

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How Cinch Handles Premium Plugins for WordPress

What is a Premium Plugin? A premium plugin is a WordPress extension that requires its own license in order for you to use it. There will also be a license fee that gives you access to future updates and developer support for

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GoDaddy acquires ManageWP

GoDaddy acquired the popular WordPress management service ManageWP, which will remain a standalone service. ManageWP customers will have to wait and see if the service deteriorates. Cinch maintenance clients need not worry about any of this, as we don't use ManageWP. The

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Stop WordPress From Exposing Your Admin Usernames

By default, WordPress makes certain user information publicly available. While this was intended to support features like author archives and app integrations, it also means your admin usernames may be easier to find than you’d like. The good news: this isn’t a

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