WooCommerce is a popular platform for running businesses online, allowing business owners to process online transactions through their own websites. If you’re one of the many WordPress users who entrusts their ecommerce needs to WooCommerce, then you know how important it is for your site to be up and running smoothly, consistently, and to function in a manner that is easy for first-time visitors to navigate. Any website processing sales and transactions should be equipped with a real-time backup plan to ensure no sales are lost in the event of an incursion or malfunction, but that alone will not be enough to fully protect an ecommerce site.
Updates: Keeping the Site Running Smoothly
Platforms like WooCommerce are incredibly complex, necessitating a high level of security and encryption to protect your customer’s payment information. Sites must be able to process hundreds, even thousands of transactions per day without missing a beat. As the demands of this field are so vast and complex, and cybersecurity measures are constantly evolving in response to new and varied threats, regular updates are necessary to correct issues, optimize performance, and update security to manage any new threats.
Even with something as simple as updating your smartphone’s operating system, how often do you find yourself perplexed and frustrated as you struggle to navigate tasks that were previously easy? With a system as deep and complex as WooCommerce, there are bound to be occasional hiccups when updating to the latest version. Our maintenance plan includes staging environment testing when new updates are released. Before making any changes to your actual website, we’ll install the update to a digitally uploaded copy of your site, allowing us to test the features and identify any potential problems without impacting user experience. When it’s time to update, we’ll coordinate with you to make the changes during low traffic times.
Addressing Common Problems for Online Stores
There are many variables that can impact an ecommerce site’s success. You know your product or services and how to run your business best, so we’ll leave that to you. If you need help with the technical end, let us handle your WooCommerce maintenance to spare you the technological headaches so you can spend your time on other tasks.
Some common technical issues affecting a site’s success that we may be able to help with include:
- Slow page load speed. If your webpages take too long to load, customers simply won’t stay long enough to make a purchase. Consumers expect speed and immediate results, and become easily frustrated and abandon a slow-loading website.
- Spam comment flooding. Spam comments are the bane of all websites that include a comment feature, and a site flooded with spam creates problems, including credibility. True or not, out-of-control spam problems give the impression of lower security, with many potential customers reluctant to make a transaction.
Running an ecommerce site is no easy task, and Cinch can help. Let us do what we do best so your site can thrive.