Add a collaborator to a WooCommerce account

We work with a lot of store owners running WooCommerce. Most of those customers also run at least a few WooCommerce extensions to extend the out-of-the-box functionality. And since nearly all Woo extensions are on a paid subscription, someone needs to be keeping an eye on things to ensure everything stays up to date.

Since customers come to us to keep an eye on such things, in the past that means we’d need to manage WooCommerce extensions in a couple of different ways:

  1. Customer would need to give us access to their WooCommerce account with their username and password.
  2. We prompt the customer to update their own subscriptions they go out of date.
  3. We purchase and manage customer subscriptions on our Cinch WooCommerce account.

Any of these options do end up working fine, but WooCommerce recently added another option: Account Collaborators.

What is a WooCommerce Collaborator?

WooCommerce puts it like this:

Add Collaborators to your WooCommerce.com account to allow someone else to help manage your store/site.
This is a safe and secure alternative, allowing them access without providing a login and password.

Adding a Collaborator

  1. Log into your WooCommerce.com account.
  2. Go to the Collaborators tab in your My Account.

    Credit: WooCommerce
  3. Enter the WooCommerce.com email address of the developer/person you wish to add.
  4. Tick the checkbox(es) of items you wish to grant access to in Select Permission(s), and select Add Collaborator.

Once you’ve added a collaborator you’ll have a chance to edit their permissions an even view a log of their activity. This is a great new way to allow a service like Cinch to help you manage your WooCommerce site.

Read more about it on the WooCommerce blog: https://docs.woocommerce.com/document/adding-collaborators/


Also published on Medium.

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